AAA Help Pages

AAA Customer FAQ, Forum, and Online Help Desk

Average time to fix: (78 hours)
Busiest time: 9:30am
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Tweet re: Cancel ServiceTweet re: Roadside AssistanceTweet re: Make a PaymentTweet re: Replacement CardTweet re: Question About MembershipHelp with something else

Recent AAA help topics searched

I can not find my membership card that I received when I renewed my membership in May...
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I did not sign up for automatic renewal my CC was charged at the beginning of November...
I was in an accident last night with a AAA insured party their policy number is CAA s...
My vehicle has been at American Auto shop for * months now. ( which is too much time wi...
Have complaints, haven’t had my car in * months!
Question about my coverage
car won't start. need battery assistance
Car is leaking gas, need it towed.*Tried getting roadside assistance, but the callback...
Crashed my truck going down the highway in the rain
I live in Maine and my truck broke down and I need a tow. I was told by recording that...
Hola, mi n*mero de p*liza de auto es AUT*********, con vigencia del ** de abril **** al...
Lost the current interinsurance exchange of the automobile club card
Fence damaged by the wind
In need of road side assistance a tow truck is needed from *** Berry street, San Francisco
I called to speak to a supervisor or the supervisor was no help got kind of angry with...
My key is lick inside of my car
Get help with my issue

AAA Online Help at southernnewengland.aaa.com - Info & Stats

Help desk address
https://www.southernnewengland.aaa.com/sne/membership/f_contactus.php
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
78
Rank amongst all ways to reach them
5
Other means of communication
phone, email, web, twitter, facebook
Communication customer rating
85%
Quality of help rating
61%
Votes for online help
599
When this was last updated
Sat Jan 25 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-222-4357

AAA Help Pages: What to Know

This is the AAA help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for AAA's best customer help page or faq or forum, this is the best entry point according to 58,956 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-222-4357) which we show above. Sometimes when you dig through the various help topics and volumes on southernnewengland.aaa.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from AAA agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting AAA: General Information

AAA has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with AAA using 5 different media: phone, email, web, twitter, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-222-4357 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like AAA.

Do AAA and GetHuman work together?

GetHuman has no relationship with AAA and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

AAA Contact Info

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