Shoe Carnival Customer Support on Facebook

Contacting Shoe Carnival customer service via Facebook or Messenger

Shoe Carnival on Facebook
  • Expect a response from Shoe Carnival within 4 hours.
  • Ranked #2 of 2 ways to contact Shoe Carnival by GetHuman visitors.
Most customers prefer talking to a Shoe Carnival customer service rep over the phone versus trying for a back and forth over Messenger.

Shoe Carnival Facebook-based Customer Help - Info & Stats

Address of Facebook page
Facebook page hours24 hours, 7 days
Ideal time to write2:15pm
First response time4
Average turnaround time5
Rank (amongst all ways to contact)2
Legibility of messaging93%
Quality of help77%
Customer votes235
Information last updatedSat Mar 02 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Shoe Carnival Customer Service via Facebook: The Breakdown

Shoe Carnival's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Shoe Carnival over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Shoe Carnival in General

There are 2 ways to speak with Shoe Carnival customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Shoe Carnival if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Shoe Carnival customers, is the 800-430-7463 option we show above. If you know of other ways to reach Shoe Carnival that we haven't talked about here already, please let our research team know. Or if you think that Shoe Carnival has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting Shoe Carnival

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