NET 10 Customer Support on Facebook

Contacting NET 10 customer service via Facebook or Messenger by GetHuman

NET 10 on Facebook
Facebook Business Page
https://www.facebook.com/NET10Wireless
Expect a response in: 18.6667 hours
Best time to write: around 10:15am
Rank: #5 of 5 ways to contact
5,496 customer votes

NET 10 Facebook-based Customer Help - Info & Stats

Address of Facebook page
https://www.facebook.com/NET10Wireless
Call-back available
NO
Facebook page hours
24 hours, 7 days
Ideal time to write
10:15am
First response time
18.6667
Average turnaround time
21
Rank (amongst all ways to contact)
5
Legibility of messaging
67%
Quality of help
56%
Customer votes
5,496
Information last updated
Sun Dec 09 2018 10:00:00 GMT+0000 (UTC)

NET 10 Customer Service via Facebook: The Breakdown

NET 10's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with NET 10 over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting NET 10 in General

There are 5 ways to speak with NET 10 customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call NET 10 if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other NET 10 customers, is the 800-876-5753 option we show above. If you know of other ways to reach NET 10 that we haven't talked about here already, please let our research team know. Or if you think that NET 10 has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting NET 10

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