Kroger Customer Support on Facebook

Contacting Kroger customer service via Facebook or Messenger

Kroger on Facebook
Facebook Business Page:
Expect a response in: 3 hours
Best time to write: around 10:45am
Rank: #2 of 2 ways to contact
781 customer votes
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.

Recent reasons others searched for Kroger on Facebook

Hello ... Today as of sunday the **th as i was at sidney ohio buffalo wild wings to sit...I bought a box of Kroger's frosted flakes sweetened corn flakes cereal.There was about...This is about pharmacy at **** W Broadway Lou ky in drive thru two cars in front I am t...It is * PM on a Friday afternoon in Greenville, MS ***** there is only one store beside...We travel ** miles to and from my Kroger store in Peru Indiana. we do not mind the mile...I am in quite a fix and I desperately need your help. I have started with Medicare and...So I was at your store in San Diego California at ** a.m. on November **th and the secu...There is a stock boy that’s probably **-** years old in the Crawfordsville Northside Kr...on Yesterday ********* as I was walking back into Kroger from my regular lunch break, o...At the Poplar Bluff, MO. Kroger store you consistently do not have the products adverti...Went to your Frankenmuth Michigan store , bought what said CENTER CUT PIRK CHIPS. I hav...I am having to very quickly leave town to help my great aunt, with home I am very close...Have the app on my iPad, have used it for a over a year. Now I just get a pop up tellin...On August *st **** I went into the Kroger at *** Gallatin Rd. and purchased a Hawaiian...As I left the Kroger Plaza store in Memphis (*****) at **:** (according to my receipt...My Kroger at ***** Louetta Cypress TX ***** has bells at each register and encourages c...

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Kroger Facebook-based Customer Help - Info & Stats

Address of Facebook page
Call-back availableNO
Facebook page hours24 hours, 7 days
Ideal time to write10:45am
First response time3
Average turnaround time5
Rank (amongst all ways to contact)2
Legibility of messaging88%
Quality of help90%
Customer votes781
Information last updatedSun Aug 14 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Kroger Customer Service via Facebook: The Breakdown

Kroger's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Kroger over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Kroger in General

There are 2 ways to speak with Kroger customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Kroger if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Kroger customers, is the 866-221-4141 option we show above. If you know of other ways to reach Kroger that we haven't talked about here already, please let our research team know. Or if you think that Kroger has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting Kroger

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