A:Kraken does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Kraken starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Kraken offer 24 hour customer service?
A:Not by phone.But you can contact Kraken 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Kraken Customer Service
There are other ways to contact Kraken customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Kraken customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Kraken?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Kraken, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Kraken Pro is an advanced trading platform offered by Kraken, a leading cryptocurrency exchange. Designed for professional traders and institutions, Kraken Pro provides a comprehensive set of tools and features to enhance trading experiences. With a user-friendly interface and customizable trading dashboards, it allows users to execute orders efficiently across a wide range of cryptocurrencies. Kraken Pro also offers advanced order types, such as stop-loss and take-profit, enabling traders to implement complex trading strategies. Additionally, it provides access to real-time market data, detailed trading charts, and advanced trading tools for technical analysis. With enhanced security measures like two-factor authentication and cold storage for funds, Kraken Pro ensures a safe and reliable trading environment for experienced users seeking advanced trading capabilities and market insights.
Kraken is a popular cryptocurrency exchange with a good reputation. You will need to create an account and verify your identity to use it. This process is simple and only takes a few minutes. Once your account is verified, you will be able to deposit funds and start trading.
Kraken supports a wide range of cryptocurrencies to cater to various investor preferences. Currently, some of the prominent cryptocurrencies available on Kraken include Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), Bitcoin Cash (BCH), Cardano (ADA), and Dogecoin (DOGE), among others. These established digital currencies provide diverse investment opportunities, whether users are looking for major market players or exploring exciting altcoins. Kraken also frequently adds new cryptocurrencies to enhance its offerings. As a reputable cryptocurrency exchange, Kraken ensures reliable and secure trading experiences, supporting users in their endeavors to buy, sell, and trade a diverse selection of digital assets while maintaining the utmost security of their holdings.
Click the link above to get answers to just about any Kraken customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Kraken issue
Conclusion and closing notes
You came here to see Kraken's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Kraken agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Kraken anyways and help you with your issue. Over the last 18 months, 714 customers like you have come in search of a phone number for Kraken and helped us confirm they don't have one. Common reasons that people try to call Kraken customer support department include and other customer service issues. Rather than trying to call Kraken first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Kraken doesn't have any phone numbers. It's not always clear what is the best way to talk to Kraken representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Kraken Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Kraken, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Kraken customers like yourself.
GetHuman does not provide call center services or customer support operations for Kraken. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kraken. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.