Use this email to send them customer service issues
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and eHarmony will reply our your email.
Click this link to access online customer service support. This is the best way to get your issue resolved.
Mon-Fri 6am-midnight PST
As a last, sometimes only, resort- eHarmony customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with eHarmony?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with eHarmony, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
No, eHarmony is currently only available in English. We understand the importance of catering to different languages and cultures, but at this time, our platform is solely offered in English. We are constantly evaluating opportunities for expansion and seeking ways to make our services more accessible to a broader international audience. However, we recommend utilizing online translation tools if necessary to navigate the platform. Stay tuned for any future updates regarding the availability of eHarmony in multiple languages.
Yes, there are age restrictions to join eHarmony. To create an account, users must be at least 18 years old. eHarmony aims to provide a platform for individuals seeking long-term relationships, and therefore, requires a certain level of maturity and legal adulthood to participate. Additionally, eHarmony acknowledges that different age groups may have varying relationship preferences and goals. As such, the platform caters to a wide range of ages, ensuring compatibility among members by connecting individuals within similar life stages. Whether you're a young adult or a senior, eHarmony welcomes individuals of all ages who are interested in finding meaningful connections and companionship.
eHarmony offers convenient and secure payment options to accommodate the diverse needs of its members. We accept major credit cards including Visa, Mastercard, American Express, and Discover. Additionally, members can utilize PayPal as a payment method for their subscription. To ensure seamless and hassle-free transactions, eHarmony uses industry-standard encryption technology to safeguard your sensitive payment information. Whether you prefer using a credit card or PayPal, eHarmony aims to provide a flexible and trusted payment experience for our valued members. Start your journey towards finding meaningful connections today by choosing the payment option that suits you best on eHarmony!
Click the link above to get answers to just about any eHarmony customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
You came here to see eHarmony's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a eHarmony agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact eHarmony anyways and help you with your issue. Over the last 18 months, 85,188 customers like you have come in search of a phone number for eHarmony and helped us confirm they don't have one. Common reasons that people try to call eHarmony customer support department include Update Account Info, Account Access, Account Setup, Cancel Subscription, Refund a Charge and other customer service issues. Rather than trying to call eHarmony first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web. Unfortunately, right now eHarmony doesn't have any phone numbers. It's not always clear what is the best way to talk to eHarmony representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If eHarmony Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for eHarmony, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from eHarmony customers like yourself.
GetHuman does not provide call center services or customer support operations for eHarmony. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like eHarmony. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
What's on this page
Help from a Live Person
We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.