Zappos Email

Emailing Zappos Customer Support by GetHuman

help@zappos.com
Customer Service Email
Average reply: (43 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:15am
Why do you want to write to Zappos?

Zappos Email Support - by the Numbers

Email addresshelp@zappos.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:15am
Average wait43
Rank (overall)4
Alternate methodsphone, web, chat, email
Quality of communication91%
Quality of help82%
Customer votes56
Information last updatedFri Jan 22 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-927-7671

Zappos Customer Service Email

Email Zappos customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Zappos customer service. This information is according to 1,110 GetHuman users who are also Zappos customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Zappos customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Zappos at their 800-927-7671 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Returns. When you email Zappos one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Zappos by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Zappos

Zappos provides customer service by email and also by phone. There are 4 ways to reach Zappos across 4 communication modes: phone, web, chat, email. In case you didn't realize there was an alternative, the best phone number for Zappos customer support is 800-927-7671. With our free tools, you can check out the current wait time for Zappos and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Zappos customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Zappos currently.

What's the connection between Zappos and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Zappos's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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