Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed. At Zappos, we understand that circumstances may change or you may have made an error in your order. We strive to provide flexibility and ensure customer satisfaction. To cancel or change an order, please contact our Customer Service team as soon as possible. They will assist you in making the necessary amendments or canceling the order completely. However, please note that if your order has already been processed and shipped, it may not be possible to cancel or modify it. In such cases, you can utilize our free and easy return policy to initiate a return and obtain a refund once you receive the item. Please review our Return Policy page for further details.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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