Zappos Phone Number

Calling Zappos customer service faster by GetHuman

800-927-7671
Customer service
Current Wait: 37 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
Get to a live person fastest: Just wait.

Reasons customers like you called recently

I am amazon employee trying to access my $** credit
a month ago
shoes are too big* want to return them
a month ago
I plan to order a number of sneakers and will determine which I want to keep. Can those...
a month ago
i cancelled my * ordered but i need to know how long it would take before it goes back...
2 months ago
A REFUND OR REPLACEMENT
4 months ago
I WAS NEVER OFFERED A REFUND OR REPLACEMENT. THIS IS NOT GOOD SERVICE AT ALL.
4 months ago
ORDER NEVER RECEIVED AND ZAPPOS DID NOT TAKE THE TIME TO REALLY LOOK INTO THIS ISSUE. I...
4 months ago
I want to have Zappo's ship an item to me in Nairobi, Kenya. How can you help me do th...
5 months ago
Ordered shoes on ********. Have never received. No shipping notification or anything. N...
5 months ago
Never received my sjoes
5 months ago
please I need my phone I odered since December *rd.. I paid *k to access bank
5 months ago
I had linked my Zappos and amazon accounts, but I never received credit
6 months ago
i understand that you are doing sales bonanza, hence i am interested in buying * or mor...
6 months ago
We wanted to ask if we can get a sponsorship from zappos for our youtube channel we can...
6 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-927-7671 - by the Numbers

Phone number to dial
800-927-7671
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
2:45pm
Navigate phone maze to a human
Just wait.
Average wait
Current wait
37
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web, chat, email
Quality of communication
81%
Quality of help
88%
Customer votes
204
Information last updated
Thu May 28 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Zappos's Best Toll-Free/800 Customer Phone Number

This is Zappos's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Zappos agent. This phone number is Zappos's Best Phone Number because 1,110 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-927-7671 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Zappos we recommend you tell us what issue you are having and then possibly contact them via phone or web or chat or email. In total, Zappos has 1 phone number. It's not always clear what is the best way to talk to Zappos representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Zappos - by phone or otherwise

While 800-927-7671 is Zappos's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Zappos customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Zappos please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Zappos.

What is GetHuman's Relationship to Zappos?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zappos. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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