Zappos Phone Number

Call Zappos customer service faster with GetHuman

  • Calls Zappos's Customer Service department
  • The average hold time is 33m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:15am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Zappos agent: Don't press anything, just wait on the line.
  • What you hear when you call: amazon employee, press 4, to hear the joke of the day, press 5, we will be connecting you with a team member shortly

Reasons customers like you called recently

Greetings Customer,**Thank you for your recent order with**Unfortunately we...
I returned a pair of shoes on November **th and still have not received a refund. My re...
My account and order have been placed on hold. I am calling to verify details tsp the o...
I received my * pair of Dansko clogs yesterday (thank you for expediting the order...
i want to sheep my order to israel can i do it? my imail *****@***.com
What happened to zappos VIP program?
Please expedite my order as I am going into the hospital. My order number is...
please I need my phone I odered since December *rd.. I paid *k to access bank
I had linked my Zappos and amazon accounts, but I never received credit
i understand that you are doing sales bonanza, hence i am interested in buying * or mor...

Zappos Customer Phone Number 800-927-7671 - Stats

Phone number to dial800-927-7671
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Average wait33 minutes
Current wait54 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat, email
Quality of communication79%
Quality of help90%
Customer votes201
Information last updatedTue Feb 27 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Zappos's Best Toll-Free/800 Customer Phone Number

This is Zappos's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Zappos agent. This phone number is Zappos's Best Phone Number because 1,110 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-927-7671 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Zappos first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or email. In total, Zappos has 1 phone number. It's not always clear what is the best way to talk to Zappos representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Zappos - by phone or otherwise

While 800-927-7671 is Zappos's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Zappos please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Zappos.

What is GetHuman's Relationship to Zappos?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zappos. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Zappos, including live chat and email and their website / help desk. Visit our Zappos Customer Service page for more information.
Zappos Customer Service

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