If you're here looking up Zappos customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Zappos also goes by or is associated with the names Zappos.com, Inc, Zappos. They are considered to be part of the following sectors and industries: retail, Consumer Discretionary, Retailing. Zappos is associated with terms like shoes, handbags, eyewear, accessories, clothing, private, retail, apparel & footwear, e-commerce, b2c, consumer staples by their customers and industry analysts. They employ 1,500 people according to customers in the know.