WeChat Email

Emailing WeChat Customer Support by GetHuman

support@wechat.com
Customer Service Email
Average reply: (3 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:45am
Why do you want to write to WeChat?

Customers recently wanted to email WeChat about the following:

my we chat id not open ten i will open the id so not the come verifaction code my number
necesito ayuda para poder entrarr a mi cuenta de wechat
tengo mi wechat registrado con mi numero de telefono qe esta dado de baja por eso no re...
Hello, my Mother-in-law changed her phone number but when she opened her we chat she re...
I can’t open my WeChat , I tried with it phone number PIN code even with password but s...
In my account under "Me", the "Services" section is missing. How do I set this up. **Th...
I changed my device and now my account is blocked
i have a new phone but i cannot activate my account *i tried by SMS code but it doesn't...
Hi sir my account been frozen cause of i login my new device i was moving my data into...
**** *** *** ***** ** ***
Hi wxid*e**tgjzdk*ya**
i cannot log in into my wechat. ID and Password is correct but still cannot log in. Pls...

Help me with my issue

WeChat Email Support - by the Numbers

Email addresssupport@wechat.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:45am
Average wait3
Rank (overall)1
Alternate methodsemail
Quality of communication78%
Quality of help79%
Customer votes25
Information last updatedWed Nov 30 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

WeChat Customer Service Email

Email WeChat customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for WeChat customer service. This information is according to 5,574 GetHuman users who are also WeChat customers over the past 180 days. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Account Access. When you email WeChat one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like WeChat by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting WeChat

WeChat provides customer service by email, even though they do not have a phone number. There is only one way to reach WeChat customer service, and it's not email but instead via email. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best WeChat customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact WeChat currently.

What's the connection between WeChat and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer WeChat's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

WeChat Contact Info

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