WeChat Email

Emailing WeChat Customer Support by GetHuman

support@wechat.com
Customer Service Email
Average reply: (3 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to WeChat?

Customers recently wanted to email WeChat about the following:

I lost all my we chat! Maybe it got accidentally deleted? I just want my contact lis...
My old phone was broken i have my we chat and i forgot we chat id ,we chat password.
I have no friends on wechat and would like to sign up. Cannot get past the verification...
I've been blocked from my account without knowing why
I'd created a wechat account nearly in ****. Then I used Xiaomi phone. But after * mont...
Please freeze my wechat account urgently. I have lost my phone and someone tried to log...
Hi help me please i can't receive notifications from all my wechat groups
I have been using WeChat before. But later I uninstalled the app and stopped using it...
My son cannot make his WeChat account function
To Officer In-Charge**I’m a Singaporean using Wechat for about * years, and had change...
I have signed up to we chat*I had my friend in China successfully *Add me to her we cha...
My account had been blocked without any reason.

Help me with my issue

WeChat Email Support - by the Numbers

Email addresssupport@wechat.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9am
Average wait3
Rank (overall)1
Alternate methodsemail
Quality of communication81%
Quality of help82%
Customer votes21
Information last updatedSun Oct 24 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

WeChat Customer Service Email

Email WeChat customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for WeChat customer service. This information is according to 5,574 GetHuman users who are also WeChat customers over the past 180 days. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Account Access. When you email WeChat one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like WeChat by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting WeChat

WeChat provides customer service by email, even though they do not have a phone number. There is only one way to reach WeChat customer service, and it's not email but instead via email. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best WeChat customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact WeChat currently.

What's the connection between WeChat and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer WeChat's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

WeChat Contact Info

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