SurveyMonkey Email

Emailing SurveyMonkey Customer Support by GetHuman
Customer Service Email
Average reply: (3 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 1pm
Why do you want to write to SurveyMonkey?

Customers recently wanted to email SurveyMonkey about the following:

We need to deselect "Only Allow Numerical Data" so people can add text to their responses.
We created a survey and now want to change one of the questions. We need to deselect th...
I need to cancel an Acct with survey monkey, but want to make sure I cancel the right o...
Old credit card on file and it was "charged when it auto-renewed. The card no longer is...
old credit card on file that was "charged" for auto-renew
Account number Cradley**** - we have run a survey and now need to analyse the results...
I am trying to determine why survey respondents are able to reply directly to my email.
I want to know the difference between free version of survey monkey & $***month version...
Hello, I am not happy with the quality of the respondents from a survey monkey audience...
I have a free basic account and it says I can still send my survey for free, however, i...
I would like to get the full results from one survey
I created an anonymous survey for my company. The survey is seperated by name and for...

Help me with my issue

SurveyMonkey Email Support - by the Numbers

Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response1pm
Average wait3
Rank (overall)3
Alternate methodsweb, phone, email, twitter, facebook
Quality of communication94%
Quality of help81%
Customer votes54
Information last updatedWed Feb 01 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number503-225-1202

SurveyMonkey Customer Service Email

Email SurveyMonkey customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for SurveyMonkey customer service. This information is according to 15,456 GetHuman users who are also SurveyMonkey customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, SurveyMonkey customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling SurveyMonkey at their 503-225-1202 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Account Access. When you email SurveyMonkey one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like SurveyMonkey by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting SurveyMonkey

SurveyMonkey provides customer service by email and also by phone. There are 5 ways to reach SurveyMonkey across 5 communication modes: web, phone, email, twitter, facebook. In case you didn't realize there was an alternative, the best phone number for SurveyMonkey customer support is 503-225-1202. With our free tools, you can check out the current wait time for SurveyMonkey and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best SurveyMonkey customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact SurveyMonkey currently.

What's the connection between SurveyMonkey and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer SurveyMonkey's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

SurveyMonkey Contact Info

Email-based customer care with other companies

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!