SurveyMonkey Customer Service Issues

Hello, I would like to cancel my Survey Monkey subscription before it renews in November. Unfortunately, I am having trouble logging into my account. I have attempted to use the "forgot password" link, but I never receive the email to reset my password. I have added [redacted] to my email contacts, checked my spam and trash folder, and reviewed all blocked email addresses. Kindly assist by sending me a temporary password to [redacted] or by canceling my account and providing a confirmation email. Thank you, Dawn J. Sarah J. O. Mia H.

Dear Survey Monkey team, I hope this message reaches you in good health. This is Miriam from Kenya. I am writing to express my interest in collaborating with your reputable company. As someone currently without a job, I am encountering challenges and seek opportunities to generate income from home. The concept of online surveys has always intrigued me, and I have heard positive feedback about Survey Junkie. I would appreciate more details on the qualifications required to work with Survey Monkey. I am eager to invest the necessary time and effort to excel, learn, and contribute to your organization. I am confident in my abilities and committed to adding value to your team. I understand the high volume of inquiries you receive from potential survey participants. However, I want to emphasize my enthusiasm and dedication. I am prepared to undergo any training essential to deliver top-notch service. Thank you for considering my application, and I anticipate your response. Warm regards, Miriam

I created a survey using SurveyMonkey and shared the link with 12 people who will pass it on to others. Five of them completed the survey on their smartphones, but their responses are not showing up on my dashboard. I checked the individual responses in the analysis tab, but no luck. Unfortunately, the FAQ section on SurveyMonkey's website did not provide useful answers, only suggesting the survey may have been in 'preview mode'. It would be great if SurveyMonkey improves its help section, as they do not offer phone support or an easily accessible chat function for assistance.