SurveyMonkey Customer Service

Contact SurveyMonkey & solve common issues

Use SurveyMonkey's Phone Number

SurveyMonkey's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about SurveyMonkey. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

Contacting SurveyMonkey customer support

Below you can compare and contrast the 5 ways to contact SurveyMonkey by looking at which ones are the fastest and which ones other customers recommend the most for solving SurveyMonkey customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact SurveyMonkey across the following channels: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
Corporate Offices
2 mins323
Online Help at
Customer Service
< 2 hrs289
Customer Service
< 9 hrs319
Customer Service
14 mins457
Customer Service
6 mins73

SurveyMonkey: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for SurveyMonkey.
There's more!
Click below to show 2 more questions, answers, and complete guides to common SurveyMonkey customer support problems.

Recent reasons customers contacted SurveyMonkey:

Our small ski club wanted to do a "one off" membership survey, post covid to see how we...
I would like to make a query about an account that happens if you accidentally accessed...
We had an employee who initiated monkey survey for office purpose.*He has left the orga...
Good Afternoon:**I work for National University College in the Accounting Department...
I have created an MBA research survey. I need to remove the paid feature * option. This...
my question logic is not working and my survey has to go out Monday morning
With the Team Advantage package. I’m assuming “three users” means like administrators...
My watch was tampered with also there's no charger piece
In accordance with the CCPA, this is to demand that you delete all information from you...
I am vision impaired and use voiceover in the accessibility features on my iPhone or iP...
*) I had trouble with a survey I tried to take on my phone. It kept freezing. I didn...
My nonprofit Polytechnic Alumni Assn. has no income this year. I offered to use our fr...
Estimados Survey Monkey* junto con saludarlos, me dirijo a ustedes para solicitarles de...
I have a BASIC free plan. I'm in the middle of a survey that may reach ** responses. I...
Used Survey Monkey for * free survey, got *** responses*but only get ** for free. Would...
More customer issues

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Does GetHuman work with SurveyMonkey?

GetHuman does not work with SurveyMonkey's customer support operations, directly or in any other way. GetHuman has no partnership or relation to SurveyMonkey at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check SurveyMonkey's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting SurveyMonkey at a Glance

SurveyMonkey has no chat option
SurveyMonkey has 1 customer email
SurveyMonkey has 1 help forum
SurveyMonkey has 1 twitter handle
SurveyMonkey has 1 facebook page
Contact information overview

Answered on this page:

Can I customize the theme and design of my survey?
Solutions to common issues

Contacting Other Companies

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