SurveyMonkey Customer FAQ
Top Answers & How-to Guides
What is SurveyMonkey's Phone Number?
The question we are asked most often is about how to talk to SurveyMonkey customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Survey Types
What are the different types of surveys I can create on SurveyMonkey?
On SurveyMonkey, there are various types of surveys that you can create to suit your research needs. The platform offers a wide range
1. Multiple choice: Participants choose one or multiple options from a list of pre-defined answers.
2. Rating scales: Participants rate statements or items on a scale, such as a Likert scale, to measure attitudes or opinions.
3. Text-based: Participants provide written responses in their own words.
4. Demographic: Collect specific information like age, gender, or location to better understand your audience.
5. Matrix: Participants evaluate multiple items using the same rating or response scale.
6. Net Promoter® Score (NPS): Measure customer loyalty and satisfaction using a 0-10 scale.
7. Employee engagement: Assess employee satisfaction, morale, or company culture.
8. Event registration: Gather RSVPs and manage logistics for conferences or events.
These are just a few examples of the diverse survey types available on SurveyMonkey, ensuring you can collect the data you need efficiently and effectively....
Help me with my SurveyMonkey customer service issue
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