SurveyMonkey Customer Service
Hacks for calling & contacting them faster, tips for common issues & customer reviews
Contacting SurveyMonkey
Contact SurveyMonkey
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Get help with my issueCommon Problem Categories
As reported by SurveyMonkey customers to GetHuman in the last 60 days
Setup service: 539 inquiries
Cancel service: 472 inquiries
Overcharge/Strange charge: 398 inquiries
Complaint: 584 inquiries
Recently Reported Customer Problems
I can't log on to get my survey results. Is something wrong with the site? · 11d agoI did not pay for the standard package and now I discovered transactions on my b... · 12d ago****o, we have a charge for survey monkey on the company credit card, but no invo... · 13d agoI accidently deleted the surveys instead of printing them. Is there any way to re... · 13d agoNeed access to work account to create and distribute work-related survey. · 14d agoSee all reported issuesGet help with my issueAbout SurveyMonkey
If you're here looking up SurveyMonkey customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. SurveyMonkey also goes by or is associated with the names SurveyMonkey Inc., SurveyMonkey, Survey Monkey. They are considered to be part of the following sectors and industries: online, survey, services, Information Technology, Software & Services, Internet Software & Services. SurveyMonkey is associated with terms like online survey tools, private, information technology & services, technology, saas, b2c, b2b, internet by their customers and industry analysts. They are similar to companies like Bosch Power Tools, Circuit City, Geek Squad UK, Linksys, Netgear, TiVo, Pivotal Payments. They employ 800 people according to customers in the know.
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