SurveyMonkey Phone Number

Calling SurveyMonkey customer service faster by GetHuman

503-225-1202
Customer service
Current Wait: 6 mins (4m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 3pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Directs you to support@surveymonkey.com

Reasons customers like you called recently

I want to complain. I waited an hour to register for the vaccine and right at *'o'clock...
What is best plan for non-profit to use to create one-time use quiz survey. There will...
some of our congregants have responded to our survey* unfortunately I cannot find the r...
Hi,*My name is Susan Gieryic and my program has the Premier Plan. I am working on a sur...
I wanted to sign up for the monthly pan however they charged me for a full year.
I lost all my surveys and responses. is there a way of getting them back?
Access to my account is not happening and I’m not getting any reset emails
Used Survey Monkey for * free survey, got *** responses*but only get ** for free. Would...
I want to pay the £** monthly but when I click on this option and fill my details in it...
Hello, I made a survey and sent it out. I am using the free service and can't see who c...
Hi a client has tried to access one of our Surveys as has encountered a *** Error Reque...
I have sent out a survey via the email link but none of the participants have received...
I need to update card on file and billing email.
I need help unlocking my account try to change the password it’s not working.
I am trying to use a survey that I have used for * years, however the site is trying to...
See more recent reasons for calling

Help me with my issue

Customer Number 503-225-1202 - by the Numbers

Phone number to dial503-225-1202
Call-back availableNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hoursMon-Fri 9am-5pm EST
Best time to dial3pm
Navigate phone maze to a humanDirects you to support@surveymonkey.com
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)2
Alternate methodsweb, phone, email, twitter, facebook
Quality of communication74%
Quality of help88%
Customer votes730
Information last updatedSat Feb 27 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

SurveyMonkey's Best Toll-Free/800 Customer Phone Number

This is SurveyMonkey's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SurveyMonkey agent. This phone number is SurveyMonkey's Best Phone Number because 15,456 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 503-225-1202 include Account Access, Refund a Charge, Cancel Account, Survey Setup, Make a Purchase and other customer service issues. Rather than trying to call SurveyMonkey we recommend you tell us what issue you are having and then possibly contact them via web or phone or email or twitter or facebook. In total, SurveyMonkey has 1 phone number. It's not always clear what is the best way to talk to SurveyMonkey representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting SurveyMonkey - by phone or otherwise

While 503-225-1202 is SurveyMonkey's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other SurveyMonkey customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact SurveyMonkey please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SurveyMonkey.

What is GetHuman's Relationship to SurveyMonkey?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SurveyMonkey. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Netflix Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Experian Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Netflix or Experian. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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