SurveyMonkey Phone Number

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Customer service
Current Wait: 8 mins (4m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Account AccessRefund a ChargeCancel AccountSurvey SetupMake a PurchaseA different issue
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Reasons customers like you called recently

I need help determining more details for a bill.
5 days ago
I want to upload my tax exempt certificate and am having an issue.*my number is...
10 days ago
Hello, I am unable to reach Survey Monkey support center as the number ***-***-**** doe...
10 days ago
I've sent out *** surveys in Survey Monkey via email. People with "Hotmail" addresses...
12 days ago
I am trying to create a "personality quiz" in Survey Monkey, how do I presents results...
18 days ago
How do I edit the font on the custom message results page? Can I have this displayed on...
18 days ago
*) I have both an OK button and Next button being displayed on pages. How do I hide one...
18 days ago
I need to talk to an actual human about this. I am having trouble with the account logi...
23 days ago
Created a yes*no survey and some individuals must have voted several times when it shou...
a month ago
I need help setting up a survey and finding a specific group of people to survey about...
a month ago
a month ago
Survey monkey: is there a way to delete the ok button after each text box?
a month ago
Survey Monkey - Question ** has a YES NO answer. If YES go to question **. If NO go to...
a month ago
I need help immediately!!! We use Wufoo for on-boarding clients TODAY and I cannot wai...
a month ago
We used Survey Monkey to sent out a survey for our church. Two of our members do not ha...
a month ago
See more recent reasons for callingHelp me with my issue

Customer Number 503-225-1202 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Corporate Offices
Call center hours
Mon-Fri 9am-5pm EST
Best time to dial
Navigate phone maze to a human
Directs you to
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
web, phone, email, twitter, facebook
Quality of communication
Quality of help
Customer votes
Information last updated
Thu Jul 02 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

SurveyMonkey's Best Toll-Free/800 Customer Phone Number

This is SurveyMonkey's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SurveyMonkey agent. This phone number is SurveyMonkey's Best Phone Number because 15,456 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 503-225-1202 include Account Access, Refund a Charge, Cancel Account, Survey Setup, Make a Purchase and other customer service issues. Rather than trying to call SurveyMonkey we recommend you tell us what issue you are having and then possibly contact them via web or phone or email or twitter or facebook. In total, SurveyMonkey has 1 phone number. It's not always clear what is the best way to talk to SurveyMonkey representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting SurveyMonkey - by phone or otherwise

While 503-225-1202 is SurveyMonkey's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other SurveyMonkey customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact SurveyMonkey please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SurveyMonkey.

What is GetHuman's Relationship to SurveyMonkey?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SurveyMonkey. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Vodafone (UK) Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Straight Talk Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Vodafone (UK) or Straight Talk. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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