Spotify Email

Emailing Spotify Customer Support by GetHuman

support@spotify.com
Customer Service Email
Average reply: (52 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:45am
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Customers recently wanted to email Spotify about the following:

My credit card has been being charge for two different Spotify is that I do not own and...
I had a question about adding song to your app. It*s called "They Tryin Be Cray" by Pl...
I would like to cancel my Spotify account as my tablet has been stolen my name is Glori...
My spotify account got hacked how can I kick them off?
Hi, I have two spotify accounts under the same name: I started with a personal account...
Someone is logged into my spotify account and i’m not sure who or where but every time...
I am a premium member with a family account and a random song keeps playing that I have...
my account got hacked
I have been charged * times a month for spotify. **.** and **.**. I did not get...
Note **App keeps pauseing and shutting down*Rebooted phone, cleared cash reinstalled ap...
The code on my gift card got damaged and I can’t see the last number to redeem it. I ju...
App is not responding, and is having a mind of its own. It will not play the songs I wa...
Help me with my issue

Spotify Email Support - by the Numbers

Email address
support@spotify.com
Call-back available
NO
Department you are emailing
Customer Service
Customer service hours
24 hours, 7 days
Most likely time of response
10:45am
Average wait
52
Rank (overall)
1
Alternate methods
Quality of communication
59%
Quality of help
56%
Customer votes
314
Information last updated
Mon Jan 13 2020 10:00:00 GMT+0000 (UTC)

Spotify Customer Service Email

Email Spotify customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Spotify customer service. This information is according to 84,900 GetHuman users who are also Spotify customers over the past 180 days. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Refund a Charge. When you email Spotify one of their customer service agents sitting in one of their call centers, likely located in San Antonio, TX or Nicaragua, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Spotify by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Spotify

Spotify provides customer service by email, even though they do not have a phone number. There are 3 ways to reach Spotify across 3 communication modes: email, web, twitter. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Spotify customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Spotify currently.

What's the connection between Spotify and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Spotify's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Spotify Contact Info

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