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Nabisco, Inc. Customer Service

Phone Number & Contact Info

Nabisco, Inc.'s Best Phone Number

800-847-1997
Toll-free·Calls Customer Service·Most popular Nabisco, Inc. number
Free tools for easier calling
Q:

How do I talk to a live human at Nabisco, Inc.?

A:Calling this Nabisco, Inc. number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Nabisco, Inc. for you.
Q:

Does Nabisco, Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

Nabisco, Inc. Customer Phone Numbers

General Inquiries

800-622-4726
Toll-free · 24 hours, 7 days · Press 1 for English. Then press 2. · For questions regarding Oreo, press 1. For all other products, press 2, or hold on the line. · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Nabisco, Inc. below.

Let us call and talk to Nabisco, Inc. for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Nabisco, Inc. phone number to document the phone system.
Here is how our research team describes the way the Nabisco, Inc. phone system greets you: To report a product or package issue, press 1. For information regarding the product's "best to use by" date and storage, press 2. To find out where to purchase our products, press 3. For recipes, press 4. For all other inquiries, press 0.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Nabisco, Inc. number should go right to a real human being
Below are some clips we've found from Nabisco, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling the Kraft Heinz Company consumer center. Your call is very important to us. As part of our commitment to quality, this call may be monitored or recorded. To better direct your call, please select from the following options. To report a product or package issue, please press one. For information regarding product best when used by date, and storage information, please press two."
Excerpt from a call with Nabisco, Inc.
Wednesday, January 31, 2024 10:29 PM

The first phone menu

"Thank you for calling the Kraft Heinz Company consumer center. Your call is very important to us. As part of our commitment to quality, this call may be monitored or recorded. To better direct your call, please select from the following options. For all other inquiries, please press zero.
To report a product or package issue, please press one.
For information regarding product best when used by dates, and storage information, please press two."
Excerpt from a call with Nabisco, Inc.
Monday, April 1, 2024 7:54 PM
In fact, much of this information on this page is superfluous because this Nabisco, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Nabisco, Inc. operates the call center for this 800-847-1997 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 395 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Nabisco, Inc. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nabisco, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nabisco, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Nabisco, Inc. is Sunday. The most busy day to call is Thursday, which averages 257% more phone calls by comparison. Again, this is based on a sample of 395 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Nabisco, Inc.

In summation, the best day to call Nabisco, Inc. is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Nabisco, Inc.

If you have time to do a bit of reading before you call Nabisco, Inc., we recommend you read over some of our problem-specific articles.

What is the history of Nabisco, Inc.?

Nabisco, Inc. has a rich history that dates back to 1898. It was formed through a merger between the American Biscuit Company and the New York Biscuit Company, which were both leading biscuit and cracker manufacturers at the time. The company quickly gained popularity with its iconic products, including Oreos, Ritz crackers, and Chips Ahoy! cookies. Over the years, Nabisco expanded its product offerings through acquisitions and innovation, becoming one of the world's largest snack food companies. In 1981, Nabisco was acquired by RJR Nabisco, a conglomerate that later split into separate food and tobacco companies. Today, Nabisco is a subsidiary of Mondelez International and continues to delight consumers worldwide with its wide range of delicious snacks.

Is Nabisco packaging recyclable?

Yes, Nabisco packaging is recyclable. At Nabisco, we are dedicated to reducing our environmental impact and promoting sustainability. Our packaging is designed to be recyclable, allowing consumers to easily recycle our products after use. We prioritize using materials that are widely accepted by recycling facilities and work closely with industry partners to ensure proper recycling infrastructure is in place. Additionally, we provide clear recycling instructions on our packaging to guide consumers in the recycling process. By choosing Nabisco products, you can contribute to a cleaner environment by recycling our packaging materials and joining us in our commitment to sustainability.

What is the shelf life of Nabisco products?

The shelf life of Nabisco products varies depending on the specific product. Generally, our cookies and crackers have a shelf life of about 6 to 9 months from the date of production. However, it is important to note that this is an approximate timeframe and can vary based on storage conditions. To ensure the best quality and taste, we recommend consuming our products before the "best by" or expiration date printed on the packaging. Proper storage is also crucial, which includes keeping the products in a cool, dry place away from direct sunlight and extreme temperatures. By following these guidelines, you can enjoy our delicious Nabisco products for a significant period.

Top Nabisco, Inc. customer service problems

Click the link above to get answers to just about any Nabisco, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Nabisco, Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Faulty package issue: "We got the birthday cake Oreos, and the package will not seal no matter what we did."
- From a call lasting 6m 33s , Nov 4, 2024 2:37 PM
Job inquiry: "I was wondering, who are you hiring, sir?"
- From a call lasting 13m 26s , Sep 24, 2024 5:23 PM
Information about why customers call Nabisco, Inc. is extracted from issues that customers have reported to GetHuman.
Nabisco, Inc. issues reported to GetHuman

More Nabisco, Inc. Customer Service Contacts

There are of course other ways to contact Nabisco, Inc. customer service besides the phone. Below we list the best ones, by medium.

Nabisco, Inc. Customer Help Desk / Web Support

kraftfoods.custhelp.com - Customer Service
Online customer service email form
As a last, sometimes only, resort- Nabisco, Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Nabisco, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nabisco, Inc. agent. This phone number is Nabisco, Inc.'s best phone number because 11,706 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-847-1997 include Ask About Nutrition, Return, Refund, Account Access, Product Feedback and other customer service issues. Rather than trying to call Nabisco, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Nabisco, Inc. has 2 phone numbers. It's not always clear what is the best way to talk to Nabisco, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Nabisco, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nabisco, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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