Toll-free · 24 hours, 7 days · Press 1 for English. Then press 2. · For questions regarding Oreo, press 1. For all other products, press 2, or hold on the line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Nabisco, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Nabisco, Inc. number should go right to a real human being
Here is how our research team describes the way the Nabisco, Inc. phone system greets you: To report a product or package issue, press 1. For information regarding the product's "best to use by" date and storage, press 2. To find out where to purchase our products, press 3. For recipes, press 4. For all other inquiries, press 0.
Below are some clips we've found from Nabisco, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Kraft Heinz Company consumer center.
Your call is very important to us. As part of our commitment to quality, this call may be monitored or recorded.
To better direct your call, please select from the following options.
To report a product or package issue, please press one.
For information regarding product best when used by date, and storage information, please press two."
Excerpt from a call with Nabisco, Inc.
Wednesday, January 31, 2024 10:29 PM
The first phone menu
"Thank you for calling the Kraft Heinz Company consumer center.
Your call is very important to us. As part of our commitment to quality, this call may be monitored or recorded.
To better direct your call, please select from the following options.
For all other inquiries, please press zero.
To report a product or package issue, please press one.
For information regarding product best when used by dates, and storage information, please press two."
Excerpt from a call with Nabisco, Inc.
Monday, April 1, 2024 7:54 PM
In fact, much of this information on this page is superfluous because this Nabisco, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Nabisco, Inc. operates the call center for this 800-847-1997 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 187 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nabisco, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nabisco, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Nabisco, Inc. is Sunday.The most busy day to call is Thursday, which averages 413% more phone calls by comparison.Again, this is based on a sample of 187 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call Nabisco, Inc.
In summation, the best day to call Nabisco, Inc. is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Nabisco, Inc.
If you have time to do a bit of reading before you call Nabisco, Inc., we recommend you read over some of our problem-specific articles.
Nabisco, Inc. has a rich history that dates back to 1898. It was formed through a merger between the American Biscuit Company and the New York Biscuit Company, which were both leading biscuit and cracker manufacturers at the time. The company quickly gained popularity with its iconic products, including Oreos, Ritz crackers, and Chips Ahoy! cookies. Over the years, Nabisco expanded its product offerings through acquisitions and innovation, becoming one of the world's largest snack food companies. In 1981, Nabisco was acquired by RJR Nabisco, a conglomerate that later split into separate food and tobacco companies. Today, Nabisco is a subsidiary of Mondelez International and continues to delight consumers worldwide with its wide range of delicious snacks.
Yes, Nabisco packaging is recyclable. At Nabisco, we are dedicated to reducing our environmental impact and promoting sustainability. Our packaging is designed to be recyclable, allowing consumers to easily recycle our products after use. We prioritize using materials that are widely accepted by recycling facilities and work closely with industry partners to ensure proper recycling infrastructure is in place. Additionally, we provide clear recycling instructions on our packaging to guide consumers in the recycling process. By choosing Nabisco products, you can contribute to a cleaner environment by recycling our packaging materials and joining us in our commitment to sustainability.
The shelf life of Nabisco products varies depending on the specific product. Generally, our cookies and crackers have a shelf life of about 6 to 9 months from the date of production. However, it is important to note that this is an approximate timeframe and can vary based on storage conditions. To ensure the best quality and taste, we recommend consuming our products before the "best by" or expiration date printed on the packaging. Proper storage is also crucial, which includes keeping the products in a cool, dry place away from direct sunlight and extreme temperatures. By following these guidelines, you can enjoy our delicious Nabisco products for a significant period.
Click the link above to get answers to just about any Nabisco, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Nabisco, Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Concern about open product: "I opened a box of original saltines by Nabisco, and one of the sleeves was already open."
- From a call lasting 3m 37s , Apr 3, 2024 5:00 PM
Language barrier issue: "No one speak English."
- From a call lasting 4m 45s , Mar 19, 2024 4:05 PM
Confusion about company: "I tried to pull up the Bisco phone number, and this number came up."
- From a call lasting 2m 39s , Feb 15, 2024 9:08 PM
Inquiring about chocolate wafers: "I'm trying to find the Nabisco chocolate wafers, are you not making them?"
- From a call lasting 6m 8s , Feb 7, 2024 4:54 PM
Confusion on call location: "Am I, like, calling the Philippines or Asia or China? Where am I calling?"
- From a call lasting 3m 7s , Jan 31, 2024 10:29 PM
Inquiring about vanilla wafers: "Do you guys make vanilla wafers?"
- From a call lasting 2m 34s , Jan 2, 2024 7:16 PM
More Nabisco, Inc. Customer Service Contacts
There are of course other ways to contact Nabisco, Inc. customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Nabisco, Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Nabisco, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nabisco, Inc. agent. This phone number is Nabisco, Inc.'s best phone number because 11,706 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-847-1997 include Return, Ask About Nutrition, Refund, Account Access, Product Feedback and other customer service issues. Rather than trying to call Nabisco, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Nabisco, Inc. has 2 phone numbers. It's not always clear what is the best way to talk to Nabisco, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Nabisco, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nabisco, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.