Macy's Credit Card Email

Emailing Macy's Credit Card Customer Support by GetHuman

creditservices@macys.com
Customer Service Email
Average reply: (13 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to Macy's Credit Card?

Customers recently wanted to email Macy's Credit Card about the following:

I spoke with a customer service and now am waiting for help with a lawyer that isn't ha...
Received a shipment on order *********. There was an item missing. I need to speak to...
They billed me twice!
I’ve been trying to call since last month to get help to Differ my payments for April a...
I never received My Thanks For Sharing Macys card. I used my American Express Mac's cre...
This has not been resolved. I wanted to know what the $**.** was for. I paid this rec...
I need to speak to a representative about my late payment. I have items being returned...
Necesito hacer un pago
I have a late fee posted and would like it waived. Also would like to make a payment.
I need to waive two late fees and get the account paid in full.
I placed an order on April **, ****.*Order ************I paid $**.** and now it is on s...
EL ** de abril apliqu* por linea para la tarjeta de cr*dito, me dio un n*mero de re...

Help me with my issue

Macy's Credit Card Email Support - by the Numbers

Email addresscreditservices@macys.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9am
Average wait13
Rank (overall)6
Alternate methodsphone, chat, web, email
Quality of communication81%
Quality of help76%
Customer votes59
Information last updatedSat Nov 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-289-6229

Macy's Credit Card Customer Service Email

Email Macy's Credit Card customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Macy's Credit Card customer service. This information is according to 14,574 GetHuman users who are also Macy's Credit Card customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Macy's Credit Card customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Macy's Credit Card at their 800-289-6229 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Setup an account. When you email Macy's Credit Card one of their customer service agents sitting in one of their call centers, likely located in Arizona or Ohio, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Macy's Credit Card by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Macy's Credit Card

Macy's Credit Card provides customer service by email and also by phone. There are 7 ways to reach Macy's Credit Card across 4 communication modes: phone, chat, web, email. In case you didn't realize there was an alternative, the best phone number for Macy's Credit Card customer support is 800-289-6229. With our free tools, you can check out the current wait time for Macy's Credit Card and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Macy's Credit Card customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Macy's Credit Card currently.

What's the connection between Macy's Credit Card and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Macy's Credit Card's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Macy's Credit Card Contact Info

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