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Lucky Brand Customer FAQ

Top Answers & How-to Guides

What is Lucky Brand's Phone Number?

The question we are asked most often is about how to talk to Lucky Brand customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the benefits of creating an account on your website?

Creating an account on our Lucky Brand website offers a range of benefits for our customers. Firstly, it allows for a seamless shopping...

What are the benefits of creating an account on your website?

Creating an account on our Lucky Brand website offers a range of benefits for our customers. Firstly, it allows for a seamless shopping...
Ask any question you have about Lucky Brand customer service, get an answer now.
Contact Lucky Brand customer service

Unsubscribing

How do I unsubscribe from your mailing list?

To unsubscribe from our mailing list, simply click the unsubscribe link provided in any of our marketing emails. You will be directed...
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Returns and Shipping

What is the return policy?

The return policy at Lucky Brand allows customers to return unworn and unwashed items within 30 days of the purchase date. Customers...
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Can I return items purchased online in-store?

Yes, Lucky Brand allows customers to return items purchased online in-store. This policy enables hassle-free returns, giving customers...
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Order Information

How long will it take to receive my order?

At Lucky Brand, we strive to provide a speedy delivery service for your order. Our estimated shipping time usually takes between 3...
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Can I track my order?

Yes, you can track your order with Lucky Brand. Once your order has been processed and shipped, you will receive a confirmation email...
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International Shipping

Do you offer international shipping?

Yes, Lucky Brand offers international shipping. We understand that our customers come from all corners of the globe, and we are committed...
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Payment and Gift Cards

What payment methods do you accept?

We accept a variety of payment methods to ensure a convenient and seamless shopping experience. At Lucky Brand, we accept major credit...
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Do you offer gift cards?

Yes, Lucky Brand offers gift cards as a convenient gifting option. Our gift cards are available for purchase both online and in-store....
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Can I use my Lucky Brand coupon or discount code online?

Yes, Lucky Brand allows customers to use their coupons or discount codes for online purchases. When shopping on the Lucky Brand website,...
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Size Guidance

What is your sizing guide?

Our sizing guide at Lucky Brand is designed to help you find your perfect fit. We understand that getting the right size is crucial...
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Account Benefits

What are the benefits of creating an account on your website?

Creating an account on our Lucky Brand website offers a range of benefits for our customers. Firstly, it allows for a seamless shopping...
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Help me with my Lucky Brand customer service issue

Ask any question you have about Lucky Brand customer service. We will do our best to get you answers right away.
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