What is the return policy?

Asked a year ago
The return policy at Lucky Brand allows customers to return unworn and unwashed items within 30 days of the purchase date. Customers have the option to choose between a refund to their original payment method or store credit. Returns made with the original receipt and tags attached will be refunded at the original purchase price, while returns without a receipt may be eligible for store credit only. Additionally, final sale items, such as swimwear and underwear, are not eligible for return. To initiate a return, customers can either bring the item to a Lucky Brand store or mail it back using the pre-paid return label provided.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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