Can I return items purchased online in-store?

Asked 6 months ago
Yes, Lucky Brand allows customers to return items purchased online in-store. This policy enables hassle-free returns, giving customers the flexibility to bring their online purchases to any Lucky Brand store for a convenient return process. Whether you changed your mind, received an incorrect item, or want to exchange for a different size or color, you can simply visit your nearest Lucky Brand store. Please ensure you bring the original packing slip or order confirmation email, along with the item in its original condition and packaging. Lucky Brand's in-store return policy offers a seamless experience, offering customers the convenience and ease of returning online purchases without the need for shipping or waiting for refunds to process.
Answered Nov 2, 2023

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