Fitbit Email

Emailing Fitbit Customer Support by GetHuman

support@fitbit.com
Customer Service Email
Average reply: (52 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9:30am
Why do you want to write to Fitbit?

Customers recently wanted to email Fitbit about the following:

I have Fitbit Inspire HR and its off since few months now, *today when i charged and re...
My brand new Fitbit versa * shows a Red Cross and states data not cleared sync and try...
My replacement Fitbit does not last the * days that was advertised on the website, it o...
FitBit Inspire won't scroll, just shows the time of day. Do I need to reset it? It's...
My complaint is with your commercial on utube! Most children watch something on utube...
On problem my Fitbit versa
I cannot answer calls on my device. Apparently this function is not working or I did no...
My versa * will not charge, it only shows a battery with *% in red on the screen then n...
I don't know I think it has been fallen not in my presence
I no longer have a Fitbit. I need to cancel my subscription . I have switched to an iPhone
My fitbit Inspire is telling me the battery will not charge.
Time is not showing properly.

Help me with my issue

Fitbit Email Support - by the Numbers

Email addresssupport@fitbit.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9:30am
Average wait52
Rank (overall)3
Alternate methodsphone, web, email, twitter, chat
Quality of communication55%
Quality of help61%
Customer votes715
Information last updatedSun Sep 18 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-623-4997

Fitbit Customer Service Email

Email Fitbit customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Fitbit customer service. This information is according to 44,490 GetHuman users who are also Fitbit customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Fitbit customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Fitbit at their 877-623-4997 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Repairs. When you email Fitbit one of their customer service agents sitting in one of their call centers, likely located in Singapore or California or Texas, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Fitbit by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Fitbit

Fitbit provides customer service by email and also by phone. There are 5 ways to reach Fitbit across 5 communication modes: phone, web, email, twitter, chat. In case you didn't realize there was an alternative, the best phone number for Fitbit customer support is 877-623-4997. With our free tools, you can check out the current wait time for Fitbit and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Fitbit customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Fitbit currently.

What's the connection between Fitbit and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Fitbit's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Fitbit Contact Info

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