Fitbit Email

Emailing Fitbit Customer Support by GetHuman

support@fitbit.com
Customer Service Email
Average reply: (52 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to Fitbit?

Customers recently wanted to email Fitbit about the following:

My new Fitbit charger has a prong issue. The prong went down into the charger and now m...
Just a few time back I request to reset my pin and is done now there is Notification s...
fitbit automatically shut down and can't turn on
I am trying to reset my fitbit login details so i can start using my fitbits again.**I...
My new Fitbit battery hasn’t arrived. Tracking shows it’s GLS centre Les Arcs France. I...
Good Morning-* I had stopped wearing my fitbit because my wrist broke in a rash from...
About one week ago, my Fitbit Versa * kept switching through screens by itself. This ha...
I called on ***my brand new fitbit would not sync with my phone. tech support tried but...
At the present time I have a Fitbit charge *. Justed purchased a new Fitbit inspire * I...
I want to know which tracker will fit a wrist with a *.*" circumference
I cannot get to my app because it says my email is already there. The password does not...
Purchased Fitbit sense with six months premium service free trial after * months free P...

Help me with my issue

Fitbit Email Support - by the Numbers

Email addresssupport@fitbit.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9am
Average wait52
Rank (overall)3
Alternate methodsphone, web, email, twitter, chat
Quality of communication77%
Quality of help80%
Customer votes693
Information last updatedFri Sep 17 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-623-4997

Fitbit Customer Service Email

Email Fitbit customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Fitbit customer service. This information is according to 44,490 GetHuman users who are also Fitbit customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Fitbit customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Fitbit at their 877-623-4997 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Repairs. When you email Fitbit one of their customer service agents sitting in one of their call centers, likely located in Singapore or California or Texas, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Fitbit by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Fitbit

Fitbit provides customer service by email and also by phone. There are 5 ways to reach Fitbit across 5 communication modes: phone, web, email, twitter, chat. In case you didn't realize there was an alternative, the best phone number for Fitbit customer support is 877-623-4997. With our free tools, you can check out the current wait time for Fitbit and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Fitbit customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Fitbit currently.

What's the connection between Fitbit and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Fitbit's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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