Costco Email

Emailing Costco Customer Support by GetHuman

costcocare@costco.com
Customer Service Email
  • The average reply comes back in around 38 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
While exchanging information over email is convenient, most Costco customers prefer to get in touch over the phone. Luckily, calling Costco on the phone is an option.

Customers recently wanted to email Costco about the following:

Re-schedule installation of dishwasher
trying to receive digital gift card
Question about my account
Hi,*I lost my "Costco Cash Rewards Certificate." I tried to find a situation like mine...
Hello!*Received our Christmas cards yesterday and some or most of the photo on the card...
Both of our Ghost Bef split king adjustable bed frames are damaged. Our boxes were des...
Hello, my M* macbook that I bought on ********* suddenly has a vertical line running th...
We got the Sony TV **” and the mounting services. The mounting services guy had no id...
I’ve had a return pic-up on **-**-** *Have not received a refund
Request detailed steps in your on-line order exchange policy* i.e., when an item is ret...
I called earlier about an order I was told it would take a week and a half to come so I...
I ordered photo plaques and one received damaged. Order number ********* *Order Number...

Help me with my issue

Costco Email Support - by the Numbers

Email addresscostcocare@costco.com
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:45am
Average wait38
Rank (overall)5
Alternate methodsphone, facebook, email, web, chat
Quality of communication89%
Quality of help86%
Customer votes409
Information last updatedWed Apr 17 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-774-2678

Costco Customer Service Email

Email Costco customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Costco customer service. This information is according to 58,182 GetHuman users who are also Costco customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Costco customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Costco at their 800-774-2678 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Refund a Charge. When you email Costco one of their customer service agents sitting in one of their call centers, likely located in Washington, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Costco by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Costco

Costco provides customer service by email and also by phone. There are 8 ways to reach Costco across 5 communication modes: phone, facebook, email, web, chat. In case you didn't realize there was an alternative, the best phone number for Costco customer support is 800-774-2678. With our free tools, you can check out the current wait time for Costco and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Costco customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Costco currently.

What's the connection between Costco and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Costco's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Costco Contact Info

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