Care.com Email

Emailing Care.com Customer Support by GetHuman

careteam@care.com
Customer Service Email
Average reply: (24 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to Care.com?

Customers recently wanted to email Care.com about the following:

My postings keep getting rejected.
I have I applied for a job on the website I feel that this guy is a scam cuz I have thr...
On my cell phone under search it is bringing up * ad. On my computer there are ** ads...
Hello. I was in contact with a someone through Care.com about being hired and was given...
I just ordered background check and DMV check to update my care.com profile and I guess...
Hi, my account is inaccessible because apparently an annual background check is being p...
I have information about a woman whose using Care.com & Rover.com to get jobs & she's a...
I can't login after I paid for *months subscription
Hello! My name is Joan Barras, from Lancaster NY. A client’s daughter who I cared for...
I was charged for a background check. I chose to pay for the background check because I...
I purchased a background check. The money was withdrawn from my account on July **th...
A friend of mine hires a nanny for a Hamptons trip this past weekend. The nanny was sup...

Help me with my issue

Care.com Email Support - by the Numbers

Email addresscareteam@care.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9am
Average wait24
Rank (overall)3
Alternate methodsphone, web, email, facebook, twitter
Quality of communication73%
Quality of help79%
Customer votes451
Information last updatedFri Oct 23 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-227-3115

Care.com Customer Service Email

Email Care.com customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Care.com customer service. This information is according to 69,444 GetHuman users who are also Care.com customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Care.com customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Care.com at their 877-227-3115 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Account Access. When you email Care.com one of their customer service agents sitting in one of their call centers, likely located in Massachusetts or New York, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Care.com by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Care.com

Care.com provides customer service by email and also by phone. There are 5 ways to reach Care.com across 5 communication modes: phone, web, email, facebook, twitter. In case you didn't realize there was an alternative, the best phone number for Care.com customer support is 877-227-3115. With our free tools, you can check out the current wait time for Care.com and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Care.com customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Care.com currently.

What's the connection between Care.com and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Care.com's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Care.com Contact Info

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