Amazon Email

Emailing Amazon Customer Support by GetHuman

cis@amazon.com
Customer Service Email
Average reply: (10 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:15am
Why do you want to write to Amazon?

Customers recently wanted to email Amazon about the following:

I NEED TO SEND A MESSAGE TO FOUR WALLS REGARDING A PRODUCT BUT CLOUD TAIL REQUESTS CUST...
Im getting a $*** dollar charge for something about amazon prime. I'm not in the state...
Why did you take drinks off of prime? This is unacceptable as that’s why I got prime...
There is a * year warranty on an induction cooktop I purchased through Amazon. I need...
I never asked to be an amazon prime member and somehow I was charged by my visa. I woul...
My husband (Timothy Foley) died on ********. I keep receiving bills for Amazon Audible...
I have two programs that won’t let me take them out of the Watch next list
Dear Staff, My daughter recently bought on Amazon a Biochemistry textbook, through Apex...
have new card need to change numbers
mon compte amazon est verouiller
hi my order was placed on January **th **** and I have not received it to date.*order n...
I canceled an order and the amount has not been returned to my account yet
Help me with my issue

Amazon Email Support - by the Numbers

Email address
cis@amazon.com
Call-back available
NO
Department you are emailing
Customer Service
Customer service hours
24 hours, 7 days
Most likely time of response
10:15am
Average wait
10
Rank (overall)
2
Quality of communication
56%
Quality of help
93%
Customer votes
4,837
Information last updated
Tue Jan 21 2020 10:00:00 GMT+0000 (UTC)
Best phone number
888-280-4331

Amazon Customer Service Email

Email Amazon customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Amazon customer service. This information is according to 1,820,712 GetHuman users who are also Amazon customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Amazon customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Amazon at their 888-280-4331 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Return an Order. When you email Amazon one of their customer service agents sitting in one of their call centers, likely located in Arizona or Washington or North Carolina or India, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Amazon by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Amazon

Amazon provides customer service by email and also by phone. There are 7 ways to reach Amazon across 6 communication modes: phone, email, chat, web, facebook, twitter. In case you didn't realize there was an alternative, the best phone number for Amazon customer support is 888-280-4331. With our free tools, you can check out the current wait time for Amazon and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Amazon customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Amazon currently.

What's the connection between Amazon and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Amazon's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Amazon Contact Info

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