How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Advocate Health Care phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 4.
Below are some clips we've found from Advocate Health Care's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Advocate Healthcare.
If this is a medical emergency, please hang up and dial nine one one, or go to the nearest emergency room.
For quality and training purposes, this call may be recorded.
Let me transfer you to a health care representative for assistance.
Press one if you are calling for an advocate clinic at Walgreens.
Press two to schedule a mammogram. For all other calls, press three.
Or hold for the next available team member.
We appreciate your feedback to improve our customer service.
Would you participate in a brief survey after your call?"
Excerpt from a call with Advocate Health Care
Wednesday, January 31, 2024 9:36 PM
The first phone menu
"Thank you for calling Advocate Healthcare.
If this is a medical emergency, please hang up and dial nine one one, or go to the nearest emergency room.
For quality and training purposes, this call may be recorded.
Let me transfer you to a health care representative for assistance.
Press one if you are calling for an advocate clinic at Walgreens.
Press two to schedule a mammogram.
For all other calls, press three."
Excerpt from a call with Advocate Health Care
Wednesday, January 31, 2024 9:36 PM
What are the hours and when should I call?
Advocate Health Care operates the call center for this 800-323-8622 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Advocate Health Care phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Advocate Health Care staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Advocate Health Care is Wednesday.The most busy day to call is Monday.Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Advocate Health Care is Wednesday.In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Advocate Health Care number, but it is also the day with the shortest hold times.
Why call this Advocate Health Care number?
Below is a sample of recent calls to Advocate Health Care, and their purpose. Are any of these similar to the reason you are trying to call?
Status of application with AdBook: "I signed up with AdBook for work as a home health aide, but haven't heard back."
- From a call lasting 1m 31s , Jan 31, 2024 9:36 PM
Conclusion and closing notes
This is Advocate Health Care's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Advocate Health Care agent. This phone number is Advocate Health Care's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-323-8622 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Advocate Health Care first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Advocate Health Care has 1 phone number. It's not always clear what is the best way to talk to Advocate Health Care representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Advocate Health Care. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Advocate Health Care. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.