AT&T U-Verse Email

Emailing AT&T U-Verse Customer Support by GetHuman

attcustomercare@att.com
Customer Service Email
  • The average reply comes back in around 75 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
While exchanging information over email is convenient, most AT&T U-Verse customers prefer to get in touch over the phone. Luckily, calling AT&T U-Verse on the phone is an option.

Customers recently wanted to email AT&T U-Verse about the following:

Bought an eero and they say I need to do something with the AT&T modem or router
how to disable AP isolation mode on my ATT router
I would like to cancel my service for AT&T Internet and U-Verse TV.
U-verse app won't authenticate on any of my mobile devices
My account has been hacked and is being controlled by someone else!! The names of my de...
Unable to receive ATT signal on television. Have rebooted several times to no effect...
LOOKING TO SEE THUNDER BASKETBALL TONIGHT DECEMBER ** RD **** , ON UVERSE TV
Landline phone goes right to voicemail and does not ring
I have an early termination fee switching from dish. I’d like to know if you’d possibly...
My service is susoend trying to c if I pay ** on it and put the remaining balance to ne...
U-verse TV box is out
Internet and Uverse cable is out. Cannot get a broadband signal. Have restarted the r...

Help me with my issue

AT&T U-Verse Email Support - by the Numbers

Email addressattcustomercare@att.com
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:15am
Average wait75
Rank (overall)6
Alternate methodsphone, chat, email, facebook, web
Quality of communication82%
Quality of help63%
Customer votes628
Information last updatedSat Mar 02 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-288-2020

AT&T U-Verse Customer Service Email

Email AT&T U-Verse customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for AT&T U-Verse customer service. This information is according to 83,304 GetHuman users who are also AT&T U-Verse customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, AT&T U-Verse customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling AT&T U-Verse at their 800-288-2020 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Cancel or Change Account. When you email AT&T U-Verse one of their customer service agents sitting in one of their call centers, likely located in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Texas, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like AT&T U-Verse by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting AT&T U-Verse

AT&T U-Verse provides customer service by email and also by phone. There are 13 ways to reach AT&T U-Verse across 5 communication modes: phone, chat, email, facebook, web. In case you didn't realize there was an alternative, the best phone number for AT&T U-Verse customer support is 800-288-2020. With our free tools, you can check out the current wait time for AT&T U-Verse and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best AT&T U-Verse customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact AT&T U-Verse currently.

What's the connection between AT&T U-Verse and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer AT&T U-Verse's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

AT&T U-Verse Contact Info

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