AT&T U-Verse Email

Emailing AT&T U-Verse Customer Support by GetHuman

Average reply: (75 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 1:15pm
Why do you want to write to AT&T U-Verse?

Customers recently wanted to email AT&T U-Verse about the following:

Need to have cable boxes replaced
Need digital assistance center - receive USPS mail about change of secondary phone and...
I need the total amount Paid in **** for combined Uverse services to Deborah A Hardee a...
Uverse questions about bill and internet is not working properly.****** Winburn Ln
I need to merge two accounts. One is a business account with phones on it, the other is...
One of our remote controls does not work. New batteries already installed. All other AT...
neighborhood service outage.
I have a bill for $***. A few days ago, I was on the phone for ** minutes with a UVERSE...
Confirm credit on bill for router hardware return. Not credited even after proof of return.
How can I pay my u verse account through phone?
Need to know when a technician is coming to our house
How do I cancel my account? What needs to be returned? I pay on line and don't know ho...
Help me with my issue

AT&T U-Verse Email Support - by the Numbers

Email address
attcustomercare@att.com
Call-back available
NO
Department you are emailing
Customer Service
Customer service hours
24 hours, 7 days
Most likely time of response
1:15pm
Average wait
75
Rank (overall)
6
Quality of communication
78%
Quality of help
67%
Customer votes
632
Information last updated
Fri Mar 27 2020 10:00:00 GMT+0000 (UTC)
Best phone number
800-288-2020

AT&T U-Verse Customer Service Email

Email AT&T U-Verse customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for AT&T U-Verse customer service. This information is according to 83,304 GetHuman users who are also AT&T U-Verse customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, AT&T U-Verse customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling AT&T U-Verse at their 800-288-2020 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Cancel or Change Account. When you email AT&T U-Verse one of their customer service agents sitting in one of their call centers, likely located in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Texas, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like AT&T U-Verse by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting AT&T U-Verse

AT&T U-Verse provides customer service by email and also by phone. There are 13 ways to reach AT&T U-Verse across 5 communication modes: phone, chat, email, facebook, web. In case you didn't realize there was an alternative, the best phone number for AT&T U-Verse customer support is 800-288-2020. With our free tools, you can check out the current wait time for AT&T U-Verse and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best AT&T U-Verse customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact AT&T U-Verse currently.

What's the connection between AT&T U-Verse and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer AT&T U-Verse's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

AT&T U-Verse Contact Info

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