AT&T U-Verse Email

Emailing AT&T U-Verse Customer Support by GetHuman

attcustomercare@att.com
Customer Service Email
800-756-0134
New customers
Average reply: (75 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:45am
Why do you want to write to AT&T U-Verse?
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Customers recently wanted to email AT&T U-Verse about the following:

I want to lower my bill without cutting channels.
Internet service is not working
The new modem is the same model as my old modem. Can I just keep using my old modem an...
I contacted AT&T yesterday using the number listed on my statement because I noticed th...
My recording list unavailable and I Can’t record anything
Main cable isn’t working. Image is frozen on screen and I can’t change channels. Tried...
My internet went out. Modem's Broadband light is flashing red. I've restarted and unplu...
Internet went out and u-verse is not loading.*Cannot connect to internet. TV not workin...
My fixed wireless internet stopped working over the weekend
Need wiring from phone box on house rerouted due to addition being added on
One tv is on uverse is not responding and troubleshooting step with the wps has not worked
I don't have text on my house phone so i can't get the code

Help me with my issue

AT&T U-Verse Email Support - by the Numbers

Email addressattcustomercare@att.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:45am
Average wait75
Rank (overall)6
Alternate methodsphone, chat, email, facebook, web
Quality of communication80%
Quality of help65%
Customer votes630
Information last updatedMon Apr 19 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-288-2020

AT&T U-Verse Customer Service Email

Email AT&T U-Verse customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for AT&T U-Verse customer service. This information is according to 83,304 GetHuman users who are also AT&T U-Verse customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, AT&T U-Verse customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling AT&T U-Verse at their 800-288-2020 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Cancel or Change Account. When you email AT&T U-Verse one of their customer service agents sitting in one of their call centers, likely located in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Texas, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like AT&T U-Verse by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting AT&T U-Verse

AT&T U-Verse provides customer service by email and also by phone. There are 13 ways to reach AT&T U-Verse across 5 communication modes: phone, chat, email, facebook, web. In case you didn't realize there was an alternative, the best phone number for AT&T U-Verse customer support is 800-288-2020. With our free tools, you can check out the current wait time for AT&T U-Verse and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best AT&T U-Verse customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact AT&T U-Verse currently.

What's the connection between AT&T U-Verse and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer AT&T U-Verse's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

AT&T U-Verse Contact Info

Email-based customer care with other companies

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