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iLovedooney.com Customer FAQ

Top Answers & How-to Guides

What is iLovedooney.com's Phone Number?

The question we are asked most often is about how to talk to iLovedooney.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about iLovedooney.com customer service, get an answer now.

Recent iLovedooney.com Customer Questions

Can I exchange a bag for a different color

Yes, items can be exchanged for a different color, subject to availability. Exchanges must be requested within 30 days of the delivery date.
Asked Jul 24, 2024 3:46 PM

Placed order but my 10% newsletter coupon didn’t work

If your 10% newsletter coupon didn't work when you placed your order, it could be due to several reasons such as: - The coupon code may have expired. - It might not be applicable to sale items or certain collections. - There could have been a technical issue during checkout. Please verify the terms and conditions of the coupon as errors or restrictions often cause such issues.
Asked Jul 14, 2024 2:08 PM

Help me with my iLovedooney.com customer service issue

Returns and Exchanges

How Do I Return a Bag to iLovedooney.com?

Log in to your iLovedooney account if you want to return a bag to iLovedooney. Go to the order page and click the Return an...

What is the return policy for iLovedooney.com?

The return policy for iLovedooney.com allows returns within about thirty days, provided items are unused and in original...

How long do I have to return a bag to iLovedooney.com?

Typically, iLovedooney.com allows returns within about thirty days of purchase. Returns must usually include unused items with...

Can I exchange a bag instead of returning it?

iLovedooney.com generally allows exchanges, but the terms can vary per purchase. It is crucial to check the website for...

Are there any fees associated with returning a bag?

The return policy for bags from iLovedooney.com will clarify if any fees apply. Generally, customers may need to cover return...

Can I return a bag purchased from a third-party retailer to iLovedooney.com?

Returns for bags purchased from third-party retailers cannot be processed by iLovedooney.com. Customers need to follow the...

Can I return a personalized bag to iLovedooney.com?

iLovedooney.com has strict return policies for personalized bags, typically making them non-returnable unless there is a...

Do I need a receipt to return a bag to iLovedooney.com?

A receipt is typically necessary for returning a bag to iLovedooney.com, as it acts as proof of purchase to streamline the...

Can I cancel a return request after it has been initiated?

Canceling a return request on iLovedooney.com may be constrained by their policy once initiated. It is recommended to check...

Are returns free, or will I have to pay for return shipping?

iLovedooney.com typically requires customers to pay for return shipping unless otherwise noted during specific promotions. It...

Shipping and Delivery

What shipping carriers do you use for deliveries?

iLovedooney.com uses various reliable carriers for shipping, commonly including UPS and FedEx for US orders, while additional...

What if I received the wrong item?

Customers who receive the wrong item from iLovedooney.com should first verify their order confirmation and the received item....

Promotions and Services

Can I use multiple coupons on a single purchase?

The policy on using multiple coupons together at iLovedooney.com can differ based on the promotion. Typically, only one coupon...

Do you offer gift wrapping services?

iLovedooney.com does not clearly mention offering gift wrapping services on their site. Though they have a variety of Dooney &...
We look to the iLovedooney.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
iLovedooney.com issues reported to GetHuman
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