Can I exchange a bag instead of returning it?

Yes, you can exchange a bag. At iLovedooney.com, we understand that sometimes your purchase may not be exactly what you were looking for. We offer a hassle-free exchange policy to ensure your satisfaction. If you wish to exchange a bag instead of returning it, simply reach out to our customer support team within 30 days of receiving your order. We will assist you in selecting a new bag that better suits your needs. The bag you wish to exchange must be in its original condition with all tags and packaging intact. Additionally, please note that any price difference between the original bag and the new bag selected for exchange may apply. Rest assured, we are committed to making your shopping experience with us a positive one.