How Do I Check My Order?

In a nutshell: is a leading mobile app for worldwide shopping. To keep track of your orders, log into your account on the website, open the Order History section, find your specific order, and click on it for detailed information. Use the tracking number provided to track your order on the designated courier's website. Check for updates and potential delays, and contact customer support if needed.

Christian Allen is the editor / author responsible for this content.
Nov 16, 2023


Wish is a leading mobile app that facilitates shopping worldwide. Millions of customers can access new products daily, regularly updated by merchants. Processing and shipping orders may take up to seven days. Keeping track of your orders is essential to ensure a seamless shopping experience. Here’s how to ensure you’re updated on the status of your order.

Visit the Website

Clients on must have an account to access merchant services. Visit the platform’s website and log into your account. Your device must have stable internet connectivity to perform this action.

How Do I Check My Order? (Step 1)

Open “Order History”

Once logged into your account, locate the “Order History” section. Click the profile icon to open the drop-down menu on the top-right corner of your account dashboard.

How Do I Check My Order? (Step 2)

Find Your Specific Order

Clicking the order history section lists all your previous orders with You can use the search bar to find your specific order or scroll through the list until you find it.

How Do I Check My Order? (Step 3)

Click the Order Details

Once you find the order, click it to access its details. The new page gives comprehensive information about your order, like the order number, shipping details and the estimated delivery date.

Track Your Order

To track the progress of your order, you must use the tracking number the seller provides. This is a series of codes that combines numbers and letters linked to your order. Copy the tracking number from the order details page to track your order through the designated courier’s website. Various shipping carriers have partnered with, including UPS, FedEx and USPS, and each one is used for deliveries depending on the seller and the shipping method chosen.

Visit the Shipping Carrier’s Website

Open a new window on your browser and google the shipping carrier in charge of delivering your order. The shipping details are found in the order details section.

Open the Tracking Section

On the shipping carrier’s website, locate the “Track & Trace” section.

How Do I Check My Order? (Step 7)

Enter the Tracking Number

A new page loads with a search bar located at the center. Paste the tracking number you copied on and click “Track” to initiate the tracking process. The shipping carrier's web page loads a new page that displays your package's current location and status and any relevant updates or delivery estimates. The information is labeled as package movement, delivery attempts and expected delivery date.

Monitor Updates and Delivery

After checking the package, you should periodically check for updates to be notified of the order’s status and potential delays. To stay informed, check the order details page and your mail for notifications from or the shipping carrier. usually provides updates to ensure you don’t miss new information.

Contact Customer Support if Needed

If you have concerns about your order or encounter any issues, provides customer support. The order details page contains a “Contact Support” button. Click it to access the customer support options, including email, a support ticket, or live chat. For effective assistance, clearly describe your issue or inquiry and provide the necessary details.


You can quickly check your order by following a few simple steps. Following the relevant instructions allows you to easily access your order history, track your package, and stay informed about the status of your order. Remember to contact customer support if you encounter issues concerning your order.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Check My Order?

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