How do I report a defective item from Wish.com?

To report a defective item on Wish.com, users typically need to follow specific steps through the Wish app or website. First, it is advisable to locate the order in question by navigating to the "Orders" section within the app or website. Once the order is found, there should be an option that allows users to report an issue with the item. This often involves selecting a reason for the report, such as "defective" or "not as described." Users are usually prompted to provide additional details about the defect, and they may have the option to upload photos to support their claim. After submitting the report, users can expect to receive further instructions from the Wish team regarding the next steps, which may include returning the item or obtaining a refund. To ensure that the process goes smoothly, it is beneficial to review the return and refund policies directly on the current web page, as these policies may vary by item and seller. Overall, promptly reporting an issue helps in resolving it efficiently and getting the desired outcome.