Whirlpool Customer FAQ

Top Answers & How-to Guides

What is Whirlpool's Phone Number?

The question we are asked most often is about how to talk to Whirlpool customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods are accepted for purchasing Whirlpool appliances?

Whirlpool accepts a wide variety of payment methods for purchasing our appliances. We strive to make the buying process as convenient...
Ask any question you have about Whirlpool customer service, get an answer now.

Recent Whirlpool Customer Questions

need new refrigerator .whirlpool coldspot model 106 51793 410 is what I have now. I need the exact equivalent due to space

We're sorry, specific model numbers for Whirlpool appliances can be phased out or replaced with newer models over time. As such, the exact equivalent to your Whirlpool Coldspot model 106 51793 410 may not be available. We suggest identifying the dimensions of your current refrigerator, including height, width, and depth, and then looking for a current model with similar dimensions. Whirlpool offers many great options in different styles, such as top-freezer, bottom-freezer, and side-by-side refrigerators, that could fit your predetermined space.
Asked Apr 5, 2024 7:14 PM

Filing a complaint. We have had 3 no call no show technicians to our house, technician doesn’t answer the phone, customer service number says there’s no way to file a complaint

We're really sorry to hear about your experience. We value your feedback and want to respond to your concerns promptly and efficiently. We recommend verbalizing your concerns to the customer service representative the next time you call, and also mentioning your intention to file a complaint. Although there might not be a separate process for complaint filing, expressing your dissatisfaction over the phone will ensure your complaint has been recorded and action will be taken to rectify the issue. You can also write a formal letter detailing your issues and send it to the company headquarters for attention. We hope this helps and your issue gets resolved soon.
Asked Mar 21, 2024 8:39 PM

Help me with my Whirlpool customer service issue

Delivery and Repair

How Do I Set Up a Delivery Date with Whirlpool?

To schedule a delivery for your new appliance, visit the Whirlpool website and sign in or create an account. Four links are available...

How Do I Setup a Repair Appointment with Whirlpool?

When your Whirlpool appliance breaks, you want to get it up and running again as soon as possible. You can visit Whirlpool online to...

Warranty and Returns

What is the warranty coverage for Whirlpool products?

Whirlpool offers a comprehensive warranty coverage for their products. The warranty period varies depending on the type of product...

What is the return policy for Whirlpool products?

Whirlpool offers a hassle-free return policy for its products. If you find yourself unsatisfied with your purchase, you can return...

Model Identification

Where can I find the model number of my Whirlpool appliance?

The model number of your Whirlpool appliance can usually be found on a sticker or a plate. For refrigerators and freezers, you can...

Replacement Parts

Can I purchase replacement parts for my Whirlpool appliance?

Yes, you can purchase replacement parts for your Whirlpool appliance. We understand that appliances may require occasional repairs...

Energy Efficiency

What are the energy efficiency ratings for Whirlpool appliances?

Whirlpool appliances are known for their commitment to energy efficiency. Our products are designed with advanced technologies to minimize...

Installation Services

Does Whirlpool offer installation services for their appliances?

Yes, Whirlpool offers installation services for their appliances. We understand that ensuring a seamless installation is crucial to...

Refunds Processing

How long does it take to receive a refund for a returned Whirlpool product?

The timeframe for receiving a refund for a returned Whirlpool product varies depending on several factors. Typically, once the returned...


Are there any discounts or promotions currently available for Whirlpool products?

Yes, Whirlpool frequently offers discounts and promotions on their products. We understand that our customers value quality appliances...

Payment Methods

What payment methods are accepted for purchasing Whirlpool appliances?

Whirlpool accepts a wide variety of payment methods for purchasing our appliances. We strive to make the buying process as convenient...
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