How Do I Setup a Repair Appointment with Whirlpool?

When your Whirlpool appliance breaks, you want to get it up and running again as soon as possible. You can visit Whirlpool online to schedule an appointment with an approved Whirlpool repair service. You can also troubleshoot online by download a product manual or live chatting with a representative to walk you through the process. Pay attention to your warranty so you do not void it by getting repairs from unauthorized providers, and consider a service plan to cover you when your warranty expires.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Whirlpool has long been a leader in home appliances, offering customers a number of products designed to make life easier. But sometimes appliances break down and need repair. How to you set up a repair appointment when your Whirlpool appliance breaks down? You can get information and assistance from Whirlpool customer service here, and below are ways you can get your repair appointment scheduled.

Schedule Whirlpool Repairs

Scheduling your Whirlpool appliance repair appointment can be done online by following these steps:

  1. Open Whirlpool's website in your computer's browser.
  2. From the menu bar at the top of the screen, select "Service and Support."
  3. Choose "Repair or Replace" from the options that appear.
  4. Scroll to "Schedule Service" and click on this option.
  5. In the drop-down menu under "Product Category" choose the product you need serviced.
  6. Key in your zip code.
  7. From the calendar, find a date that is available and works with your schedule.
  8. Choose the date and authorized Whirlpool service provider and click "Continue."
  9. Under "Problem Type" choose the correct response in the drop-down menu.
  10. Enter the model number.
  11. Add the serial number.
  12. Click on "Warranty Info" to see if the product is still under warranty.
  13. Type in a brief description of the problem.
  14. Add any additional information for the service technician.
  15. Enter your contact information including name, address and phone number.


Prior to scheduling a service appointment, you can contact Whirlpool customer support here or go online and troubleshoot the issue. It may be something that can be corrected without having to schedule a repair appointment. To troubleshoot online, follow these steps:

  1. Open Whirlpool's website on your computer.
  2. From the menu bar, select "Service and Support."
  3. Choose "Troubleshoot" under "Repair or Replace."
  4. Select to either open a product manual or start a live chat with a representative.
  5. If you and the rep online are unable to resolve the problem, you can then schedule a repair or service appointment.

Points to Remember

When you do need to schedule a repair, there are some things you need to remember:

  1. If your appliance is still under warranty, you may be able to get the repair or a replacement at little to no cost to you.
  2. While under warranty, any repairs must be made by a Whirlpool approved service technician to prevent voiding your warranty.
  3. You can purchase a service plan from Whirlpool to avoid high repair costs once your warranty expires.
  4. Whirlpool will assist you in getting the correct parts if you opt to self repair.

Keeping your Whirlpool appliances working is important to maintain a less stressful environment. When your Whirlpool appliance breaks down, you can go online to schedule a repair, or you call Whirlpool customer support here for assistance.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Setup a Repair Appointment with Whirlpool?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Whirlpool Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Whirlpool in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Setup a Repair Appointment with Whirlpool? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 2 years ago
Updated 2 years ago
Viewed 975,829 times
repair appointment

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!