How Do I Book a Trip with W Hotels?

You can book a reservation via the app or on the website. To book a stay on the website, choose a destination, date and number of rooms. Review the reservation details and follow the on-screen instructions on how to book a reservation with W Hotels. You can sign in to your account or book a stay as a guest.

Christian Allen is the editor / author responsible for this content.
Feb 21, 2023

It's easy to make a reservation with W Hotels. You don't need to be a Marriott Bonvoy member to make a reservation. Below are the steps to booking a stay:

1. Visit the official website.

2. You can either click Book Now found in the top right corner or navigate to Stay With Us.

3. Choose your destination, date and the number of rooms. Click Search.

4. Check all the available results. You'll find the rates for members and non-members.

5. Click Select beside the room you wish to book.

6. Review the reservation details, room features and summary of charges.

7. You'll also find the Hotel Cancellation Policy on the Review Reservation Details page.

8. Click Continue.

9. You can sign in if you're a member of Marriott Bonvoy to enjoy a discount, create an account with Marriott or continue making a reservation as a guest.

10. Enter the required information including the payment details and click Book Now.

11. Wait for the confirmation email.

You can also book a reservation via the app. Download the app and follow the on-screen instructions on how to book a stay with W Hotels.

If you have questions about your hotel reservation, don't hesitate to contact Customer Support.

How to Request for Adjoining or Connecting Rooms

You can request Adjoining Rooms when booking a reservation or when you check in at the hotel. Below are the steps to request a connecting room:

Existing Reservation

1. Log in to your account or find your reservation.

2. Click View/Modify.

3. Under Choose Room Features, add your Connecting Rooms request in Any Special Requests of Needs.

4. Click Apply.

New Reservation

1. Before paying for your reservation, go to Choose Room Features.

2. Add your request in Any Special Requests or Needs and hit Apply.

Take note that requests for Connecting Rooms are subject to availability and not guaranteed.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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