Vimeo Customer Service

Contact Vimeo & solve common issues

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Vimeo. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

All the ways to contact Vimeo below

You cannot have a live conversation with a customer service agent at Vimeo. Instead, you need to look through help articles to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member. Below we show all the possible ways to get in touch.
Since you cannot have a live conversation with a human at Vimeo, we compiled a list of popular issues and how to resolve them. Below that are ways to file an issue report or possibly establish communication with Vimeo. Read on.

Vimeo: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Vimeo.
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Click below to show 1 more questions, answers, and complete guides to common Vimeo customer support problems.

Contacting Vimeo customer support

Below you can compare and contrast the 5 ways to contact Vimeo by looking at which ones are the fastest and which ones other customers recommend the most for solving Vimeo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Vimeo across the following channels: Twitter, Email, Web, Chat.

Phone number / contactWaitVotes
@Vimeo
Customer Service
87 mins63
support@vimeo.com
Customer Service
< 2 hrs12
Online Help at vimeo.zendesk.com
Customer Service
< 3 hrs38
Online Help at vimeo.com
Technical Support
< 3 hrs53
Live Chat at vimeo.zendesk.com
Customer Service
3 mins57

Recent reasons customers contacted Vimeo:

Vimeo took $*** from my account without my permission and I would like for them stop th...
Some one put a video of me on Vimeo and it was not me to do it how do i take it down
Mi * arrivato un addebito * io non ho nessun abbonamento n* registrazione presso la vos...
I did not order Vimeo * at *:** am this morning *******Someone I assume has hacked my e...
Hello, I am the person featured in the video and this video has been published without...
Why is the business so unhelpful? I was overcharged and need a refund.
I do not have an account and didn’t authorize payment on my credit card.
Vimon me tiene la cuenta sobrejirada por un cliente que me pago por su tiempo y tal pa...
Video of my property on your website*** Dol-y-dderwen .MP**Can you remove it asap pleas...
There's a video of my house on your website put up by John large when it was up for sal...
I did not authorize a charge on my card. Please remove immediately.
Please help: I have been using vimeo for years. I have numerous videos and i have a bus...
Hello,*I bought these video but never downloaded them. i have links from email which no...
I tried to watch my sister-in-law's funeral and I missed over half of the service due t...
I am being charged for your service and I never intended to do so. I was sent to Vimeo...
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Does GetHuman work with Vimeo?

GetHuman does not work with Vimeo's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Vimeo at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Vimeo's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Vimeo at a Glance

Vimeo has no phone number
Vimeo has 1 chat option
Vimeo has 1 customer email
Vimeo has 2 help forums
Vimeo has 1 twitter handleBEST
Vimeo has no facebook page
Contact information overview

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