How Do I Check the Balance on My Vans Gift Card?

If you have a Vans gift card, you have four options for getting your balance. You can check it online using the chat feature and balance check link. You can also get the balance by calling customer service or visiting any Vans' retailer near you and asking the representative to search your card information.

Knowing your Vans gift card balance helps you plan your next purchase, but how do you check the balance on your card? You can learn more about Vans gift cards and vouchers by contacting customer support here, and below are ways you can check your gift card balance.

Checking Your Gift Card Balance

There are four ways to check the balance of your Vans gift card: online, in stores, via telephone or live chat.

Online

To check your balance online, follow the steps listed here.

  1. Open the Vans' website on your computer.
  2. Scroll to the bottom of the page and click "FAQ" under "Support."
  3. Select "Do You Sell Gift Cards Online?"
  4. Click "Vans Gift Cards Online" in the answer that appears.
  5. Select "Check Your Balance."
  6. Enter the card number and PIN.
  7. Click "Submit."

In Store

Vans gift card balance can also be checked in-store. Go to any cashier or customer service desk and ask for a balance check. The representative will scan your card or code and provide you with the balance left on your card.

If you are not sure where the nearest store is, you can use the store locator on the Van's website by doing the following:

  1. Open Vans' website in your browser.
  2. Click "Find a Store" at the top of the screen.
  3. Enter your zip code.
  4. Select the distance from your zip code to search. Options are from 10 miles (16.09 kilometers) to 100 miles (161 kilometers).

Telephone Inquiry

You can get your gift card balance by calling the customer service number listed on the back of your classic gift card, or call customer support here. Provide your card number and PIN to the representative to get your balance.

Chat

Vans also provides a chat option to customers. To get your gift card balance, do the following:

  1. Open the Vans' website on your computer.
  2. Tap "Chat" on the right-hand-side of the screen.
  3. Type "gift card balance" in the chat window.
  4. Click the link that appears and follow the on-screen prompts to check your card balance.

If you still have trouble learning your gift card balance, contact Vans customer support here for more assistance or information.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Check the Balance on My Vans Gift Card?

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