How Do I Track a Package with Usps?

Continuously track your package so you can act immediately if something seems wrong with its journey with these helpful tips.

Adam Goldkamp is the editor / author responsible for this content.
Nov 6, 2019

When you are expecting a package with USPS, it's typical to want to know the location and progress of the package's journey. Each day the United States Postal Service (USPS) delivers 187.8 million pieces of mail. With such large quantities, it can only be expected that some mail will be lost. Continuously track your package so you can act immediately if something seems wrong with its journey. Keep reading for step-by-step instructions on how to track a package with USPS.

On the USPS Website

  1. Go to https://tools.usps.com/go/TrackConfirmAction_input

  2. Enter the 35 tracking numbers separated by commas into the search box and select 'Track.' Your tracking number will look similar to 9400 1000 0000 0000 0000 00.

  3. The next page will show you all of the updated details for your package.

Where to Find Your Tracking Numer

You can find your tracking number in multiple places.

  1. Check the receipt you received when shipping the package at the Post Office.

  2. Check your sales receipt if you purchased shipping insurance at the Post Office.

  3. Your email confirmation if you shipped using USPS.com

  4. The shipping confirmation email you received from an online retailer.

  5. The bottom peel portion of your USPS tracking label.

If you still cannot find your tracking number, you have a few other options to consider. If you have an online USPS account, follow the steps outlined below to see your recent packages.

On Your USPS Account

  1. Go to www.usps.com

  2. Select 'Sign In' in the top right corner.

  3. Sign in to your account with your username and password, and select 'Sign In.'

  4. Go to 'Your Account.'

  5. Select 'Activity History.'

  6. Find the package you're wanting to track and select 'View Details' to see the tracking information.

If you cannot find your tracking number and don't have a USPS account, you will have to reach out to the USPS Customer Service team via email or phone. Follow the steps outlined below.

Call USPS Customer Service Team

If you're experiencing issues or need further assistance, you can call the USPS Customer Service team to speak to a customer service representative. The team is available Monday to Fridays from 8:00 am - 8:30 pm, and Saturdays from 8:00 am to 6:00 pm EST.

Email USPS Customer Service Team

If you prefer not to speak to a person over the phone but still need help, you can email the USPS customer service team. You can expect a reply within 24 hours, seven days a week.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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