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UMR Health Benefits Customer FAQ

Top Answers & How-to Guides

What is UMR Health Benefits's Phone Number?

The question we are asked most often is about how to talk to UMR Health Benefits customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I have coverage for alternative therapies like acupuncture or chiropractic care?

Yes, UMR Health Benefits provides coverage for alternative therapies including acupuncture and chiropractic care. These therapies are...
Ask any question you have about UMR Health Benefits customer service, get an answer now.
Contact UMR Health Benefits customer service

Claim Appeals

What is the process for appealing a denied claim?

If a claim is denied by UMR Health Benefits, members have the right to appeal the decision. The first step is to request a review of...
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Health Benefits

What health benefits does UMR offer?

UMR offers a comprehensive range of health benefits to its members. These benefits include medical, dental, vision, and pharmacy coverage....
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Out-of-Network Coverage

Can I use UMR health benefits for out-of-network providers?

Yes, you can use UMR health benefits for out-of-network providers. UMR provides coverage for both in-network and out-of-network services,...
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Mental Health Services

Is there coverage for mental health services?

Yes, UMR Health Benefits provide coverage for mental health services. UMR recognizes the importance of mental health and understands...
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Preventive Care

Am I covered for preventive care services?

Yes, UMR Health Benefits provides coverage for preventive care services. Preventive care services are an essential component of healthcare,...
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Dental and Vision

What is the coverage for dental and vision care?

UMR Health Benefits offers comprehensive coverage for dental and vision care. The specifics of the coverage may vary depending on the...
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Alternative Therapies

Do I have coverage for alternative therapies like acupuncture or chiropractic care?

Yes, UMR Health Benefits provides coverage for alternative therapies including acupuncture and chiropractic care. These therapies are...
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Help me with my UMR Health Benefits customer service issue

Ask any question you have about UMR Health Benefits customer service. We will do our best to get you answers right away.
We look to the UMR Health Benefits issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
UMR Health Benefits issues reported to GetHuman
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