If you're here looking up Tumi customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Tumi also goes by or is associated with the names Tumi, Inc., TUMI.com. They are considered to be part of the following sectors and industries: Consumer Staples. Tumi is associated with terms like public, e-commerce, b2c, consumer staples, retail by their customers and industry analysts. They are similar to companies like Crocs, The Limited, Eastbay, Brooks Brothers, Ann Taylor, Buckle, The Children's Place. They employ 5,000 people according to customers in the know.