What is your cancellation policy?

Tumi's cancellation policy allows customers to cancel their orders within a specific timeframe. If you wish to cancel your order, you must contact our customer service team within 24 hours of placing your order. Please note that if your order has already been processed and shipped, we won't be able to cancel it. In such cases, you may need to follow our return policy for any unwanted items. We strive to provide our customers with a seamless shopping experience, and we understand that sometimes cancellations are necessary. Therefore, we encourage customers to reach out to our customer service team promptly in case they need to cancel their order.