Tumi offers a comprehensive warranty on their products to provide customers with peace of mind. All Tumi products are covered by a limited warranty, which varies depending on the type of product. For bags and accessories, they offer a five-year warranty from the date of purchase. This warranty covers defects in materials and workmanship. Tumi also provides a one-year warranty for electronic devices and a two-year warranty for outerwear. However, normal wear and tear, misuse, and accidental damage are not covered under the warranty. To make a warranty claim, customers need to provide proof of purchase and contact Tumi customer service. Their dedicated team will assist in evaluating the claim and ensuring a satisfactory resolution.
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