Can I return or exchange an item?

Yes, Tumi allows returns and exchanges on eligible items. If you are not satisfied with your purchase for any reason, you have the option to return it within 30 days of receipt or exchange it for a different item. To be eligible for a return or exchange, the item must be in new and unused condition, with all original tags and packaging intact. Proof of purchase, such as your order confirmation or receipt, is required. Any personalized or monogrammed items cannot be returned or exchanged unless there is a product defect. To initiate a return or exchange, you can contact Tumi's customer service or visit a Tumi store. Remember to review the full return policy on Tumi's website for more detailed information.