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Threadsence.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Threadsence.com Customer Service?

The question we are asked most often is about how to talk to Threadsence.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Threadsence.com Customer Questions

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Ordering and Payment

How do I place an order?

To place an order on Threadsence.com, customers can browse the site for items, select sizes and colors, and add desired...
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What payment methods do you accept?

Threadsence.com generally accepts multiple payment options to enhance customer convenience, including major credit cards like...
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Can I cancel or change my order?

Threadsence.com allows for order cancellations and changes, but quick action is essential as orders are processed soon after...
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Do you offer gift cards?

Threadsence.com provides gift cards that allow customers to share style with friends and family. Available in various amounts,...
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Shipping and Tracking

How can I track my order?

To track an order with Threadsence.com, start by checking your confirmation email for a tracking number and link. If you cannot...
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Do you offer international shipping?

Threadsence.com does provide international shipping, allowing customers worldwide to access their products. It is advisable to...
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Catalog and Rewards

How can I request a catalog?

Threadsence.com primarily features its collections online and may not offer a physical catalog. Customers should check the...
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What is the Threadsence rewards program?

The Threadsence rewards program incentivizes loyal customers to earn points through purchases, reviews, referrals, and social...
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How do I use the Threadsence rewards points?

To utilize Threadsence rewards points, shoppers must first earn them by making purchases, writing reviews, or referring...
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Can I gift an item from Threadsence to someone else?

Yes, items from Threadsence can be gifted by entering the recipient's address during checkout. However, it is wise to inform...
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What are the care instructions for Threadsence clothing?

Threadsence clothing comes with specific care guidelines on the care label to keep garments in good shape. Typically, items can...
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Returns and Exchanges

What is your return policy?

Threadsence's return policy allows returns within a set timeframe for items that are unworn and in their original condition....
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What is Threadsence's policy on clothing exchanges?

Threadsence's exchange policy allows items in original condition, with tags attached, to be exchanged. A time frame for...
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Sizing and Guides

What is Threadsence's sizing chart?

Threadsence offers a sizing chart to assist customers in selecting proper sizes for clothing, covering categories like tops and...
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Do you offer a size guide for accessories?

Threadsence.com does provide a size guide that includes sizing information for various accessories, such as hats and belts....
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