Pornhub Customer FAQ

Yes, there is an option to create an account on Pornhub. By registering for an account, users can enjoy additional features that enhance their experience on the platform. These features may include the ability to save favorite videos, create playlists, interact with the community through comments, and follow content creators. The registration process is fairly straightforward and typically requires users to provide an email address, choose a username, and create a password. Additionally, users may have the option to sign up using social media accounts for convenience. For anyone interested in creating an account, it is advisable to visit the Pornhub website to find the most current information and guidance on the registration process.

To cancel your subscription, log into your account and navigate to your account settings. Look for the subscription or billing section, where you'll find options to manage or cancel your subscription. Follow the prompts provided to complete the cancellation process. Make sure to confirm that your subscription has been canceled successfully.

If you're receiving a popup prompting you to change your password, it’s possible that your account may require a security update or there may be a system notification. We recommend following the instructions in the popup to reset your password. Make sure to choose a strong, unique password for security. If this issue persists, you may want to check for any updates to the app or your browser.

If your account has been disabled for being underage but you are over 18, you may want to review the age verification process. Check if there were any issues with the information you provided. We recommend following the appropriate steps to appeal the decision or to verify your age accurately according to the site's guidelines.

If you're not receiving the password change email, please ensure that you entered the correct email address linked to your account. Additionally, you may want to check your email settings to ensure that emails from Pornhub are not being blocked. If the issue persists, there is a link to the most up-to-date contact information right here on this page that can assist you further.