Pornhub Customer FAQ

If you're encountering an "Invalid username" message when trying to send a direct message, it may be due to a few reasons. The username you entered may not exist, or there could be a typo. Ensure that you are inputting the correct username without any spaces or special characters. If the problem persists, the user may have blocked you or restricted direct messages.

If you're having trouble resetting your password, ensure you're following the instructions provided on the password reset page. Check your email for the reset link and make sure to look in your spam or junk folder if it's not in your inbox. If problems persist, there is a link to the most up-to-date contact information right here on this page.

If you're not receiving the confirmation email for your account verification, please check your spam or junk folders, as it may have been filtered there. Ensure that you have entered the correct email address during the sign-up process. If the problem persists, keep an eye on your email settings or filters that might block emails from us.

To watch videos on Pornhub, simply visit the website and browse or search for the videos that interest you. Once you find a video, click on its thumbnail to start streaming. Some videos may require you to create a free account or log in for additional features. Enjoy your viewing experience!

If you're encountering an "invalid credentials" message despite entering the correct information, ensure that your username and password are entered correctly, paying attention to capitalization and any special characters. If you still face issues, try resetting your password. Sometimes, clearing your browser's cache or using a different browser can also help resolve login problems.