What is your return policy?
Our return policy is designed to ensure your satisfaction with your purchase from Threadsence.com. We offer a hassle-free return process for eligible items. If you are not completely happy with your order, you may return it within 30 days from the date of delivery. All items must be unworn, unwashed, and in their original condition with tags attached. We provide a refund in the original form of payment for returned items. However, please note that certain items such as swimwear, intimates, and sale items are final sale and cannot be returned. For a smooth return experience, we recommend initiating your return through our online portal. Once your return is received and processed, we will issue your refund within 7-10 business days.
Answered May 3, 2024
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