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What is Threadsence's policy on clothing exchanges?

Asked 2 months ago
Threadsence has a clear and customer-friendly policy regarding clothing exchanges. Generally, items must be in their original condition, which means they should not be worn, washed, or altered in any way. Additionally, they should have all original tags still attached. This is an important aspect to ensure a smooth exchange process. Typically, customers are given a specific time frame within which to initiate an exchange, so it is advisable to check the details on the Threadsence website for the most accurate and up-to-date information. Exchanges may be necessary due to various reasons such as sizing issues or preference changes. It is important for customers to retain their proof of purchase, as this is often required when processing exchanges. In most instances, exchanges are processed efficiently, allowing customers to select new items easily. If you are looking for specific details or further guidance, it is best to explore the relevant section on the current Threadsence website for comprehensive information on exchange policies.
Answered Sep 26th 2025

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