Can I cancel or change my order after it has been placed?
Yes, you can cancel or make changes to your order after it has been placed, but it must be done as soon as possible. The Company Store strives to process orders quickly, typically within 24 hours. To cancel or modify your order, please contact our customer service team directly. However, if your order has already been shipped, it cannot be canceled or changed, in which case you may need to initiate a return or exchange process once you receive the items. Keep in mind that personalized or custom-made items may have different cancellation or modification policies, and if an order includes both available and backordered items, only the ones available for immediate shipment can be altered or canceled.
Answered Nov 2, 2023
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