Can I cancel or change my order after it has been placed?

Asked 6 months ago
Yes, you can cancel or make changes to your order after it has been placed, but it must be done as soon as possible. The Company Store strives to process orders quickly, typically within 24 hours. To cancel or modify your order, please contact our customer service team directly. However, if your order has already been shipped, it cannot be canceled or changed, in which case you may need to initiate a return or exchange process once you receive the items. Keep in mind that personalized or custom-made items may have different cancellation or modification policies, and if an order includes both available and backordered items, only the ones available for immediate shipment can be altered or canceled.
Answered Nov 2, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call The Company Store?

If you need to call The Company Store customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call The Company Store

The Company Store

Find a list of many popular The Company Store questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call The Company StoreThe Company Store Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!