What Do I Do If I Have a Question About My Social Security Benefits?

If you have any questions about your Social Security Benefits, you can get help from their help desk with these helpful tips.

Christian Allen is the editor / author responsible for this content.
Nov 19, 2019

If you have any questions about your Social Security Benefits, you can get help from their help desk. It covers a variety of issues including some of the most common issues that you may face. If you can't find any help on the help desk, you may have to contact the customer care agents directly. The following are some of the most common questions and their answers.

How Do I Change My Name On My Social Security Card Number?

If you wish to change or edit the name on your Social Security number, you can do it in a few simple steps. You may legally change your name due to divorce, a court order, or marriage. If you have any other reasons to make the request, you need to tell Social Security about it. They will help you correct it and have the right name on your card.

You do not need to pay for a Social Security card with the corrected card. You require the following to get it;

1. Provide Relevant Documents

You may have to prove that you are a legal citizen of the United States by providing your citizenship documents. If you are a lawful non-citizen, you must have the documentation to prove it. You may also need documents that prove your identity.

2. Complete and print your application for a Social Security card

3. Send your application and supporting documents to your local Social Security office.

Do I Qualify For Social Security Retirement Benefits?

Your eligibility for Social Security benefits depends on your earnings records. You must have a minimum of 40 credits to qualify for retirement benefits. Your benefit level is calculated depending on the 35 years with your highest earnings. If you are eligible, you can start collecting at 62 but waiting a few more years will increase your monthly benefit. You can receive full benefits when you reach your full retirement age. You can start your journey towards eligibility for Social Security Benefits by working and always paying your Social Security taxes. You may pay through income tax filings or payroll deductions.

Who Is Eligible for Social Security Spouse Benefits

If you do not qualify for Social Security benefits, you may benefit from the benefits of your spouse. You must meet the following requirements to be eligible for spouse benefits;

1. If you are 62 years or older

2. If you are caring for a child that qualifies to receive benefits on the record of your spouse. The child may be disabled or below 16

The full spouse benefits may be up to half of what your spouse qualifies to receive when they reach full retirement. If you receive the benefits before reaching your full retirement age, the amount is reduced permanently.

If you want to receive the full benefit amount, you must wait until you reach your full retirement age. You also get the entire spouse's benefit amount if you are caring for a child that qualifies to receive your spouse's benefits. The child may either be disabled or younger than 16.

If you wish to contact Social Security with your questions, speaking with a representative may give you the chance to clarify as much as you need. If you are not satisfied with the answer you receive, you may call back with a follow-up question. Always be polite and respectful. Customer care agents are always knowledgeable and always willing to help.

When seeking support on the help desk, the customer care representatives may direct you to continue the conversation on a different platform. Social Security does not offer support on their social media sites.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
What Do I Do If I Have a Question About My Social Security Benefits?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Social Security Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Social Security in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I Have a Question About My Social Security Benefits? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Social Security

Asked 5 years ago
Updated 5 years ago
Viewed 1,479,415 times
Social Security
Question About Benefits
customer support
benefits issues
benefits questions
Question About Benefits

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!