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Redenvelope.com Customer FAQ

Top Answers & How-to Guides

What is Redenvelope.com's Phone Number?

The question we are asked most often is about how to talk to Redenvelope.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Redenvelope.com Customer Questions

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Ordering Process

How do I place an order?

To order from Redenvelope.com, customers should explore the site, select products, and click "Add to Cart." After shopping,...
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How do I redeem a promotional code?

To redeem a promotional code on Redenvelope.com, add your chosen items to the cart, find the promotional code entry field,...
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Can I cancel or modify my order after placing it?

Redenvelope.com generally permits order cancellations or modifications, but policies may differ. It is advisable to act...
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Product Information

What is Redenvelope.com?

Redenvelope.com is an online store that focuses on unique and personalized gifts for various occasions. It offers a wide range...
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What is the size guide for clothing items?

Redenvelope.com offers a size guide for clothing, providing detailed measurements for various sizes like small to extra-large,...
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Payment and Shipping

What are the payment options available?

Redenvelope.com provides a range of payment methods including major credit and debit cards like Visa and MasterCard, as well as...
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What is the shipping cost?

Shipping costs at Redenvelope.com depend on various factors including destination, weight, size, and chosen shipping method....
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Do you offer international shipping?

Redenvelope.com mainly serves the U.S. but some products may ship internationally. Availability varies by item and destination,...
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Order Tracking and Policies

Can I track my order?

Customers can track their orders at Redenvelope.com after processing. A confirmation email with tracking details is usually...
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What is your return policy?

Redenvelope.com allows returns of unused and unopened items within about thirty days of purchase. Customized items usually...
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Do you offer gift wrapping services?

RedEnvelope.com provides gift wrapping services for many of its unique gifts, with options available during checkout to suit...
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Can I include a personalized message with my order?

Redenvelope.com allows customers to add personalized messages to their gifts, enhancing the gifting experience. During...
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