Can I cancel or modify my order after placing it?

Asked a year ago
Yes, you can cancel or modify your order after placing it on Redenvelope.com, but it depends on the specific circumstances. If you want to make any changes, it's recommended to contact their customer service as soon as possible. If your order has not yet been processed or shipped, they will do their best to accommodate your request. However, if the order has already been processed or shipped, it may not be possible to cancel or modify it. In such cases, you may have to wait for the package to arrive and then follow the return/exchange process outlined on their website. It's always advisable to reach out to their customer service team, as they will provide you with the best guidance and assistance based on your individual situation.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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